Assessing Digital Identity — You Need to Ask “Who?” AND “Why?”
As customer interactions go completely online, digital identity verification and authentication help — but sophisticated authentication can’t stop all types of fraud
Coleções digitais: 7 coisas que podem fazer você ter mais sucesso
Digital collections isn't a new concept, but it has taken on additional relevance in the current economic environment. Here are some tips for success.
Top 3 Actions for Delinquency Management Alleviating Inflation Concerns
What prudent and responsible actions can we diligently deploy to face the potential fallout of inflation?
PSECU conquista lealdade e engajamento dos membros
Com comunicações omnicanal em todo o ciclo de vida do cliente
Best Practices for Strategy Design in Collections
Using Data, Tools and Analytic Techniques to Ensure Effective Collection Strategies
Debt Collection: Have We Learned the Lessons of the Last Crises?
While the current series of economic shocks may seem "unprecedented", there are clear lessons from past crises that should shape our collections strategies today
Meet Our 2023 FICO Decisions Awards Judges
Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation
Even in a Crisis, the Best Collections Strategy Is to Avoid Collections
With as much as 50% of consumers experiencing financial difficulty soon, it's time to review your early and pre-collections strategy and processes
O FICO Decisions Awards 2023 já começou
Chame os campeões de análise e transformação digital!
Meeting Debt Collection Challenges Amid a Squeeze on Income
In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities
Is Bust-Out Fraud Hiding as Bad Debt on Your Balance Sheet?
Bust-out fraud is a type of fraud that often masquerades as bad debt - but it can never be collected, because the account owner has no intention to pay
9 etapas para melhorar a qualidade dos dados de contato na cobrança de dívidas
Contact data quality in debt collection can make or break your success — here are best practices for improving it
Why Customer-Centric Debt Collection Is Critical - Video
In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance
As cobranças por meio digital não significam abandonar o telefone
Automated dial-direct calls to late-paying customers continue to help recover around 5% of delinquent accounts
Metas ESG: a Hoist Finance torna a resolução de dívidas mais ecológica
As Hoist Finance shows, best practices in decision management – automation, digitization, centralization – also result in greener decisions
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