One of Brazil’s top 5 private banks
Modernizing credit decisioning and auto loan pricing with FICO® Platform to drive personalized, profitable growth
Case Study
Brazilian bank transformed credit operations using FICO Platform across 3 phases: retail credit automation with instant decisioning and 15% revenue increase, auto loan pricing optimization, and digital hyper-personalization achieving 22% engagement boost, 60% transaction growth, and 3.5M+ self-service contracts. Unified platform enabled real-time decisions, advanced analytics, and seamless customer experience.
- Instant Credit Decisioning: Transformed credit assignment from days to real-time processing, delivering 15% increase in revenue from faster approvals
- Digital Channel Expansion: Achieved 60% growth in digital transactions and 22% increase in customer engagement through comprehensive digital transformation
- Self-Service Success: Generated 3.5+ million new contracts through self-service channels, demonstrating significant adoption of automated credit processes
- Phased Implementation Strategy: Successfully scaled from retail credit automation to auto loans and across all digital channels, proving the platform's versatility and impact
- Comprehensive Risk Management: Integrated transactional fraud prevention capabilities to strengthen risk assessment and better understand clients
Access your complimentary Case Study
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.