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Detection to Prevention Achieved: Tackling Scams From Every Angle 2024

Scams manifest in different ways across the customer lifecycle - understand the different tactics you can take to prevent the growing scams problem.

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FICO World Presentation

Scams and the pressure they put on real-time payment systems are a global issue — one that is rapidly escalating. Many payment service providers lean into scam detection as their first line of defense, and it is a key superpower in protecting customers and enterprise reputations, but this is only one piece of the puzzle when we consider the broader fraud and financial crime ecosystem. As banks, governments, and enforcement agencies around the world seek to protect consumers, the issue of liability for losses and the responsibilities that everyone in the payments ecosystem must take has come to the fore. So, what steps must companies take to stop fraud and add multi-layered protection before, during, and after a real-time payment transaction? Join this discussion to learn how FICO solutions power fraud decisioning across every stage of the lifecycle: AI and machine learning, strong application fraud prevention, post-book transactional fraud and money mule detection, and real-time customer communications all come together to create a powerful and potent anti-scam defense shield for you and your customers.

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