Debt Collection Communications: Are You Doing It Right?
A new survey shows how many debt collectors are missing the mark in their contact strategies
Customer Identity Management Is NOT the Same as Access Control
Customer ID management and access control are related but different disciplines, and shouldn’t be confused with each other
Credit Card Fraud: It’s Still a Thing (and as Big as Ever)
COVID-19 has created new fraud schemes and fuelled a $28B global problem
Behavioral Biometrics and Customer Identity Authentication
With synthetic identity fraud on the rise, behavioral biometrics enable banks to balance customer experience and fraud prevention
Top 5 Scores Posts of 2020: Keeping Credit Flowing During Uncertain Times
Pandemic impact on FICO Scores and the introduction of the FICO Resilience Index
Fraud and Financial Crimes Convergence: Technology
A Fireside Chat with Julie Conroy, Research Director of Aite and TJ Horan, VP of Product Management at FICO
Debt Collection: 5 Questions for Meeting Inbound Demand
The pandemic has put stress on lenders' and debt collectors' ability to meet inbound demand - here are 5 points for reviewing your abilities
Hindsight is 2020: Seven Financial Services Trends We Took Away from Last Year
From digital communications to better customer level view, what should financial services have done differently
5 Steps to Stop Identity Fraud and Improve the Digital Experience
Finding the right balance between security and convenience can be a challenge - here's how to approach it
Fraud and Financial Crimes Convergence: Data
A Fireside Chat with Julie Conroy, Research Director of Aite and TJ Horan, VP of Product Management at FICO
Top 5 Customer Development Posts of 2020: COVID and Beyond
In a challenging year, FICO bloggers found new opportunities for customer development for financial services and telecommunications
Top 5 Decision Management Posts for 2020: AI to Platform
Supply chain optimization, building a decision management platform and responsible AI were hot topics
Model Governance: Yapi Kredi Takes Advanced Approach
Turkish banking leader’s teams will use FICO® Decision Central™ to govern all kinds of analytical and decision assets
Top 5 Debt Collection Posts for 2020: Pandemic Perspectives
FICO collections experts explored how to deal with the debt tsunami in a series of posts
Collection Predictions 2021: Uncertainty and Opportunity
Four insights on the possible state of the debt collection industry in the United States
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