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Fraud & identity verification: Global consumer insights

How consumers across different global regions view fraud, identity verification, and digital onboarding.

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eBook

Fraud and originations teams face the constant challenge of striking the right balance between preventing fraud — especially rising application fraud — and delivering a seamless, efficient experience for legitimate customers. In this eBook, FICO shares proprietary research results about customer perceptions of security, fraud concerns, the impact of friction at onboarding, and more, all broken down by global regions. Download today and learn:

  • Top customer concerns when opening a new account 
  • Biometric authentication preferences and levels of trust
  • Impacts of friction on acquisition and usage
  • Consumer sentiment on exaggerating income on applications
  • And more! 
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