Collections Post-Pandemic: Analytics & Automated Communications
Automated predictive and prescriptive analytics can enhance collections operations
Data Science Tropes: Cowboys and Sirens
In practical applications with impactful consequences, we need reliable, explainable models with well-defined scores that generalize well on yet-unseen data.
This Crisis Shows We Need a More Decentralized Banking Market
During the COVID-19 pandemic, we can see that having fewer community banks hurts consumers in critical moments.
Collections Post-Pandemic: Automating Customer Communications
Advanced, automated communication will allow organizations to reach more consumers with fewer agents.
Elder Fraud: 5 Ways to Protect the Ones You Love
Today is World Elder Abuse Awareness Day - but fraudsters are gunning for the elderly every day
Slow EMV Conversion Invites Fraudsters to Self-Serve at Gas Stations
By leveraging machine learning, the FICO Falcon can help to capture the latest scams and frauds.
Stopping Financial Crime in Australia
Is the “Fast Follower” mentality holding back AML in Oz?
How COVID-19 Changes Collections in Telecommunications
New processes and tools are needed to deal with an escalating number of customers with payment challenges
Collections Post-Pandemic: Re-thinking the Business of Collections
Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.
How to Start Converging Fraud and Financial Crime Management
Aqui estão três dicas práticas para instituições que desejam melhorar o gerenciamento de fraudes e crimes financeiros.
Debt Collection and COVID-19: A Phased Approach
Omnichannel communications is critically important to debt collection in the era of COVID-19
4 Ways to Create a Better Customer Experience in Fraud
Here are 4 lessons in how to create a better fraud experience for customers - based on a terrible experience
Debt Collection and COVID-19: Assessing Affordability
Helping customers get through the current crisis demands a new approach to assessing income, expenditure and affordability
Fraud and Financial Crime Convergence: It’s Really Here!
Four key challenges are driving financial institutions to bring fraud and financial crime management together
Digital Customer Communications and COVID-19
Collections teams are now responsible for more customers than ever — are they ready?
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