FICO conducted a research project to see just how much lift unconstrained, state-of-the-art ML techniques might offer over the FICO Score.

While a contact-free period makes sense from a customer experience point of view, a balance needs to be struck between this and fraud detection and prevention.

Essas três percepções ajudaram alguns de nossos clientes a desenvolver uma abordagem holística por toda a empresa para lidar com o gerenciamento de fraude no século 21.

Let's look at customer experience scenarios that can be improved by advanced analytics and how CSPs could and should take a more customer-led approach.

Consumers who are concerned about their level of credit card debt can use a number of options and tactics to keep their credit healthy.

Origination scores add significant value above and beyond the FICO® Score, which is based solely on the data found in a consumer’s credit bureau file.

In this short series I’ll explore how this trend toward customer experience is underpinned by data, advanced analytics and connecting customer decisions across the lifecycle to optimise revenues.

In reviewing our data from the FICO Benchmarking Service, for users of FICO TRIAD Customer Manager, I saw some interesting long-term trends and some signs of potential debt stress, particularly among accounts 1-5 years on book.

As FICO reported today, there was a 10% increase in the number of payment cards compromised at U.S. ATMs and merchants in 2017.

This blog explores the role credit scores have in the mortgage lending and automated underwriting process. This is particularly important for conforming mortgages or mortgages sold to government-sponsored enterprises (GSEs).

Given the negative impact of fraud, waste and abuse on health care, it’s in every payer’s interest to focus on these problems.