Can Machine Learning Build a Better FICO Score?
FICO conducted a research project to see just how much lift unconstrained, state-of-the-art ML techniques might offer over the FICO Score.
Fraud Strategies: The Contact-Free Dilemma
While a contact-free period makes sense from a customer experience point of view, a balance needs to be struck between this and fraud detection and prevention.
Three Insights on Enterprise Fraud Management
Diese drei Erkenntnisse haben einigen unserer Kunden geholfen, einen unternehmensweiten, ganzheitlichen Ansatz für das Betrugsmanagement des 21. Jahrhunderts zu entwickeln.
How a Bad Decision Process Ruins Customer Experience
Let's look at customer experience scenarios that can be improved by advanced analytics and how CSPs could and should take a more customer-led approach.
5 Tips for Avoiding Credit Card Debt Problems
Consumers who are concerned about their level of credit card debt can use a number of options and tactics to keep their credit healthy.
Origination Scores: Say “Yes” to More Credit Applicants
Origination scores add significant value above and beyond the FICO® Score, which is based solely on the data found in a consumer’s credit bureau file.
Intelligente Telekommunikationsunternehmen konkurrieren über Erfahrung, nicht über den Preis
In this short series I’ll explore how this trend toward customer experience is underpinned by data, advanced analytics and connecting customer decisions across the lifecycle to optimise revenues.
UK Cards: Signs of Debt Stress in Accounts 1-5 Years Old
In reviewing our data from the FICO Benchmarking Service, for users of FICO TRIAD Customer Manager, I saw some interesting long-term trends and some signs of potential debt stress, particularly among accounts 1-5 years on book.
U.S. ATM Fraud Climbed 10 % in 2017 — Is That Good?
As FICO reported today, there was a 10 % increase in the number of payment cards compromised at U.S. ATMs and merchants in 2017.
The Role of Credit Scores in Mortgage Origination
This blog explores the role credit scores have in the mortgage lending and automated underwriting process. This is particularly important for conforming mortgages or mortgages sold to government-sponsored enterprises (GSEs).
Who Should Be Responsible for Health Care Payment Integrity?
Given the negative impact of fraud, waste and abuse on health care, it’s in every payer’s interest to focus on these problems.
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