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31 de marzo de 2014

Mexico’s Invex Selects FICO Debt Manager 9 to Transform Collections and Recovery

31 de marzo de 2014

SAO PAULO — March 31, 2014 — FICO (NYSE:FICO), a leading predictive analytics and decision management software company, today announced that the Mexican bank Invex will use FICO® Debt Manager 9  solution to improve collections results for delinquent credit cards. It will be the first business to deploy FICO Debt Manager 9 on premise in Mexico.

"We believe that FICO's expertise will help us increase our productivity in early- and late-stage collections both in our internal collection operations as well as with our external collections agencies throughout Mexico," said José Luis Salsamendi, Vice President of Operations at Invex, which has more than USUSD 3,342 billion in assets and more than 120.000 credit cards. "FICO Debt Manager 9 will also help us improve our relationships with our customers, who are very important to us, even when they fall behind in payments. The challenge of resolving delinquency without alienating or losing the customer might sound simple, but it requires having up-to-the-minute information and the ability to modify payment terms very quickly."

"Invex is an innovator in Mexican financial services, so choosing the leading end-to-end collections and recovery solution was a natural choice," said Alexandre Graff, general manager for FICO in Latin America and the Caribbean. "Collections teams are increasingly challenged not only to increase their debt collecting efficiency and effectiveness, but also to provide a positive customer experience. By selecting FICO Debt Manager 9, Invex demonstrates its commitment to profitable growth as well as to maintaining the trust of its customers."

Sobre FICO
FICO (NYSE: FICO) es una empresa líder de software de analítica que ayuda a negocios de más de 90 países a tomar mejores decisiones que incrementen el crecimiento, la rentabilidad y la satisfacción del cliente. El innovador uso de Big Data y de algoritmos matemáticos por parte de la empresa para predecir el comportamiento del consumidor ha transformado sectores enteros. FICO ofrece software de analítica y herramientas que se emplean en múltiples sectores para gestionar riesgos, combatir el fraude, crear relaciones con clientes más rentables, optimizar operaciones y cumplir con estrictas regulaciones gubernamentales. Many of our products reach industry-wide adoption. These include the FICO® Score, the standard measure of consumer credit risk in the United States. Las soluciones FICO emplea estándares de código abierto y cloud computing para maximizar la flexibilidad, hacer despliegues más rápidos y reducir costes. La empresa también ayuda a millones de personas a gestionar su salud crediticia personal.

FICO: Make every decision count™. Learn more at www.fico.com.
For FICO news and media resources, visit www.fico.com/news.

FICO and “Make every decision count” are trademarks or registered trademarks of Fair Isaac Corporation in the United States and in other countries.

Contactos de la sala de prensa

Greg Jawski
Américas

greg.jawski@porternovelli.com
+1 212-601-8248

Darcy Sullivan
Europa, Oriente Medio y África

dsullivan@fico.com
+44 (0) 209-940-8719

Saxon Shirley
Asia Pacífico

saxonshirley@fico.com
+65 6422-7795

Marisa Arribas
Latinoamérica

marisaarribas@fico.com
+1 786 482 7231

Milla Delfino
América Latina

milladelfino@fico.com
+55 11 97673-6583