Global Telco Company Case Study

Challenge: Modernize its credit risk department by shifting from account- level credit scoring to customer-level management and adapting IoT product design and financing to better serve its connected customers.
Solution: FICO® Platform with analytics capabilities
Results: Using FICO Platform and advanced analytics, the telecommunications company can better understand its customers, govern all credit domains, grow its IoT solutions portfolio, maintain low churn rates with alternate payment options, and generate about 100,000 new subscribers annually.

FICO provides us with a comprehensive end-to-end solution, enabling us to optimize data utilization, expedite deployments, and gain a holistic view of the customer throughout their entire lifecycle.