Omni-Channel Engagement for fraud prevention
Using effective customer communications to prevent losses and build customer trust
Executive Brief
Consumers and institutions face rising threats from unauthorized credit and debit card transactions, authorized push payment (APP) fraud, account takeovers (ATO), application fraud and more. For banks fighting these threats, the most significant opportunity to prevent fraud lies with timely intervention – and one of the most effective tools for that intervention is direct communication with customers. Download this exec brief to learn:
- Why omni-channel engagement is a critical piece of the fraud prevention puzzle
- How to effectively use communications to prevent application fraud, unauthorized transactions, scam fraud, and more
- What the biggest benefits are when using omni-channel communication in fraud management
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