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Comenzaron los FICO Decisions Awards 2023

¡Convocatoria a expertos en analítica y transformación digital!

Meeting Debt Collection Challenges Amid a Squeeze on Income

In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities

9 medidas para mejorar la calidad de los datos de contacto en recobro de deudas

Contact data quality in debt collection can make or break your success — here are best practices for improving it

Why Customer-Centric Debt Collection Is Critical - Video

In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance

Los recobros principalmente digitales no son el fin de las llamadas

Automated dial-direct calls to late-paying customers continue to help recover around 5 % of delinquent accounts

Objetivos de ESG: Hoist Finance hace que la resolución de deudas sea más ecológica

As Hoist Finance shows, best practices in decision management – automation, digitization, centralization – also result in greener decisions

What are MVD’s and Why Do They Matter?

Most Valuable Disciplines (MVD) are driving excellence in Debt Collection and Recovery, particularly over periods of ambiguity.

Master Debt Collection Now – Before It’s Too Late

The time to invest in collections technology and improve your processes is now, not when the pandemic-driven debt tsunami hits

Digital Collections - Award-Winning Success from Hoist Finance

Hoist Finance and FICO have won for Best Use of Technology in the Credit Excellence 2021 Awards

Debt Collection Approaches for the COVID-19 Recovery

Signs to watch for, technologies that might help and recommendations on how to work with borrowers

8 consejos exitosos para el recobro de deudas en la pandemia

From identifying vulnerable customers to storing the right data, here are best practices for debt collection in the current pandemic

Se anunciaron los ganadores del premio FICO Decisions Awards 2021

Digital transformation yields dividends in challenging year

Is Your Collections Operation Ready for the Economic Recovery?

Banks and card issuers have an opportunity to ensure they continually interact with customers to better understand their genuine financial position

Are Humans Still Relevant in Call Centres?

The trend of automation of call centres

Debt Collection in the Pandemic: Compassion Is Critical to Success

A combination of pre-emptive portfolio analysis, carefully timed triggers and well-managed contact and self-cure options can help customers make it through this difficult period

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