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Itaú Uses FICO's Cloud Fraud Solutions To Avoid USDUSD 20M/m in Losses

Largest bank in Latin America wins FICO® Decisions Award for cloud deployment

Solving Your Clients’ Top 4 Customer Communication Challenges

Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results

How is the Pandemic Driving Digital Transformation in Account Opening?

Top 5 takeaways from FICO 's North American consumer survey on Digital Account Opening

8 consejos exitosos para el recobro de deudas en la pandemia

From identifying vulnerable customers to storing the right data, here are best practices for debt collection in the current pandemic

Se anunciaron los ganadores del premio FICO Decisions Awards 2021

Digital transformation yields dividends in challenging year

Is Your Collections Operation Ready for the Economic Recovery?

Banks and card issuers have an opportunity to ensure they continually interact with customers to better understand their genuine financial position

Digio, Conductor and FICO Partner to Curb Fraud in Latin America

Digio increases customer contact rate to 72 % above market average with FICO Customer Communication Services for Fraud

Are Humans Still Relevant in Call Centres?

The trend of automation of call centres

Debt Collection in the Pandemic: Compassion Is Critical to Success

A combination of pre-emptive portfolio analysis, carefully timed triggers and well-managed contact and self-cure options can help customers make it through this difficult period

Collections Communications: Multi-Channel vs. Omni-Channel

Multi-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be

COVID-19 Checklist for Banks: Managing Vulnerable Customers

New communications tools must be combined with a focus on each borrower's financial circumstances, to identify vulnerable customers and how to manage them

Debt Collection Communications: Are You Doing It Right?

A new survey shows how many debt collectors are missing the mark in their contact strategies

Credit Card Fraud: It’s Still a Thing (and as Big as Ever)

COVID-19 has created new fraud schemes and fuelled a USD 28B global problem

Debt Collection: 5 Questions for Meeting Inbound Demand

The pandemic has put stress on lenders' and debt collectors' ability to meet inbound demand - here are 5 points for reviewing your abilities

FICO Named Category Leader for Innovation

2021 Chartis RiskTech 100 also names FICO as one of top six risk management tech vendors and Category Leader for AI Applications

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