Debt Collection in the Pandemic: Why UK Customers are Dissatisfied
New data points to problems lenders have executing customer-centric collections
Successes from Automating Communications in Collections
Automated communications increase revenues and customer service while decreasing the cost of collections
Comenzaron los FICO Decisions Awards 2021
Companies invited to submit their successful digital transformation projects
Operational Resilience in Collections – Will You Meet the FCA’s Standards?
The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond
Payment Holidays: New Tool for Managing the Surge
Automated communications tools can help customers get payment relief faster
SPDB Credit Card Centre Automates Early Collections
Shanghai Pudong Development Bank (SPDB) Credit Card Centre (CCC), has used FICO® Customer Communication Services (CCS) to boost collections performance while driving down costs.
How Santander Polska Automated Collections - and Won
Santander Bank Polska has achieved a 160 percent uplift in automated collections since using FICO® Customer Communication Services to execute multi-channel customer communications.
Digitizing Credit Originations at SunTrust
Origination Manager used as underwriting engine and workflow manager
Video: Metrobank Card Deploys Intelligent Collections
FICO® Customer Communication Services (CCS) used to automate collections and achieve scale
Pronosticador de FICO®
Utilice la previsión de la demanda para un futuro impredecible sin dejar de ser ágil en el presente.
Servicios de comunicación con el cliente de FICO®
Un sistema inteligente de gestión de comunicaciones digitales omnicanal preconfigurado para fraude, recobro de deudas, admisiones y compromiso del cliente.
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