FICO abre el complejo mundo de la optimización a los analistas de negocios
With the right methodology, training, and support, more business analysts are running optimization projects
De lo ordinario a lo optimizado: agilidad, rendimiento y satisfacción del cliente en los recobros
How the best collection operations view their purpose, determine what actions to take, communicate and interact with consumers, and evaluate their performance.
FICO World 2023 - Agenda Focuses on 3 Key Fraud Strategies
FICO’s annual conference is the place to learn more about making decisions at scale – not least for those fighting fraud
How to Turn UK’s Consumer Duty Compliance to Your Advantage
With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge
Comunicaciones omnicanal
5 Ways to Help your Financial Institutions Increase Their Collection Effectiveness
Por qué la compasión en los recobros no se acabará luego del COVID
FICO, Temenos and NASA Federal Credit Union discuss COVID's impact on collections
Comunicaciones con los clientes de FICO
Le ayudamos a llegar a los clientes justos, en el momento justo y en el canal justo para ayudarles a solucionar problemas automáticamente.
Defending Your Fully Digital Wallet Against Fraud
Moving to a primarily digital wallet doesn’t mean sacrificing fraud protection – in fact, it means stepping up protection against scams
FICO® Customer Communication Services for Fraud
Low-friction, high-security fraud checks
El robo de tarjetas en EE. UU. creció casi 5 veces en 2022, según nuevos datos de FICO
El robo de tarjetas de débito creció a una tasa sin precedentes del 368 % de 2021 a 2022, pero hay medidas que los bancos y los consumidores pueden tomar para combatir las tarjetas comprometidas
Pre-Delinquency Measures for Financially Vulnerable Customers
How well individuals respond to pre-delinquency measures often hinges on the strategies lenders use to engage with them
Top 5 Debt Collection Posts of 2022: Crisis and Opportunity
As more people enter the collections queue due to rising costs and economic wobbles, our collections experts share their tips for early collections, digital approaches and more
Nuevas fronteras en el sector de los recobros
Unlocking the potential of omni-channel communications
Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules
In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes
Agile Collections Strategies Can Protect Loyalty in Tough Times
As economic victims swell the collections queue, do you have the tools you need to differentiate them and apply the correct treatments to different cohorts?
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