Payment Holidays: New Tool for Managing the Surge
Automated communications tools can help customers get payment relief faster
Debt Collection and COVID-19: What Past Crises Can Teach Us
Lessons learned from the last recession can help debt collectors now - but there are also important differences to understand
SPDB Credit Card Centre Automates Early Collections
Shanghai Pudong Development Bank (SPDB) Credit Card Centre (CCC), has used FICO® Customer Communication Services (CCS) to boost collections performance while driving down costs.
How Santander Polska Automated Collections - and Won
Santander Bank Polska has achieved a 160 percent uplift in automated collections since using FICO® Customer Communication Services to execute multi-channel customer communications.
Cómo funciona la optimización de reestructuración de préstamos
Loan restructure optimization uses mathematical optimization to identify which customers should receive a restructure of...
Video: Metrobank Card Deploys Intelligent Collections
FICO® Customer Communication Services (CCS) used to automate collections and achieve scale
Toyota Financial Drives “Data Science for Good” with FICO Analytics
“Going into debt collections is a hard time for a lot of people, but our goal is to respect them throughout the process and to keep them as Toyota and Lexus drivers."
Recobros y recuperación
Decisiones centradas en el cliente para mejorar la eficiencia, la eficacia, el cumplimiento y la satisfacción del cliente de recobros y recuperaciones.
Comunicaciones con los clientes para recobros
Resuelva más deudas con la comunicación omnicanal infundida con IA.
Dé el siguiente paso
Comuníquese con FICO para recibir respuestas a todas sus preguntas sobre productos y soluciones. ¿Le gustaría convertirse en un socio empresarial? Contáctenos para obtener más información. Esperamos que contacte con nosotros pronto.