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Meet Our 2023 FICO Decisions Awards Judges

Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation

Even in a Crisis, the Best Collections Strategy Is to Avoid Collections

With as much as 50 % of consumers experiencing financial difficulty soon, it's time to review your early and pre-collections strategy and processes

Comenzaron los FICO Decisions Awards 2023

¡Convocatoria a expertos en analítica y transformación digital!

Meeting Debt Collection Challenges Amid a Squeeze on Income

In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities

Better SME Lending Systems Key To Winning Back Businesses Post-pandemic

Survey demonstrates need for advanced analytic solutions to accelerate lending and simplify delivery

Mibanco Expands Microlending, Helps Customers During Pandemic

Largest microfinance bank in Latin America has used FICO Platform’s Decisions Capability to boost lending capacity and respond quickly during the pandemic

9 medidas para mejorar la calidad de los datos de contacto en recobro de deudas

Contact data quality in debt collection can make or break your success — here are best practices for improving it

Why Customer-Centric Debt Collection Is Critical - Video

In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance

Apertura de cuenta digital en finanzas - Lo que quieren los consumidores

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

Admisiones principalmente digitales - Por qué la fricción cuenta en pequeñas cantidades

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

10 preguntas o menos - Por qué los consumidores abandonan la apertura de cuentas

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

Préstamos principalmente digitales: la pandemia elevó las apuestas

More than 85 % of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

Los recobros principalmente digitales no son el fin de las llamadas

Automated dial-direct calls to late-paying customers continue to help recover around 5 % of delinquent accounts

Objetivos de ESG: Hoist Finance hace que la resolución de deudas sea más ecológica

As Hoist Finance shows, best practices in decision management – automation, digitization, centralization – also result in greener decisions

What are MVD’s and Why Do They Matter?

Most Valuable Disciplines (MVD) are driving excellence in Debt Collection and Recovery, particularly over periods of ambiguity.

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