Why Customer-Centric Debt Collection Is Critical - Video
In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance
Los recobros principalmente digitales no son el fin de las llamadas
Automated dial-direct calls to late-paying customers continue to help recover around 5 % of delinquent accounts
Objetivos de ESG: Hoist Finance hace que la resolución de deudas sea más ecológica
As Hoist Finance shows, best practices in decision management – automation, digitization, centralization – also result in greener decisions
Hechos de FICO: ¿los criterios de puntuación mínima de FICO limitan el acceso al crédito de los consumidores?
Durante los últimos 30 años, FICO ha analizado la cantidad mínima de datos de burós de crédito que se necesita para ofrecer una FICO® Score confiable y predictiva al mercado.
What are MVD’s and Why Do They Matter?
Most Valuable Disciplines (MVD) are driving excellence in Debt Collection and Recovery, particularly over periods of ambiguity.
Master Debt Collection Now – Before It’s Too Late
The time to invest in collections technology and improve your processes is now, not when the pandemic-driven debt tsunami hits
Digital Collections - Award-Winning Success from Hoist Finance
Hoist Finance and FICO have won for Best Use of Technology in the Credit Excellence 2021 Awards
Debt Collection Approaches for the COVID-19 Recovery
Signs to watch for, technologies that might help and recommendations on how to work with borrowers
8 consejos exitosos para el recobro de deudas en la pandemia
From identifying vulnerable customers to storing the right data, here are best practices for debt collection in the current pandemic
Se anunciaron los ganadores del premio FICO Decisions Awards 2021
Digital transformation yields dividends in challenging year
Is Your Collections Operation Ready for the Economic Recovery?
Banks and card issuers have an opportunity to ensure they continually interact with customers to better understand their genuine financial position
Debt Collection in the Pandemic: Compassion Is Critical to Success
A combination of pre-emptive portfolio analysis, carefully timed triggers and well-managed contact and self-cure options can help customers make it through this difficult period
Uncertain Economic Signs Drive the Need for Sharper Analytics
To get a true picture of financial stress, lenders should combine Open Banking transactional data and alternative data sets alongside sharper analytics and real-time data streaming
Collections Communications: Multi-Channel vs. Omni-Channel
Multi-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be
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