Digital Jane - Empathetic Collections using FICO Platform - Portuguese

How AGL, one of the leading energy companies, significantly improved its payment rates by leveraging FICO technology to personalize its digital collections. By using advanced analytics and automation solutions, the company implemented a digital billing system that adapts to customer needs and behaviors. The result was a 40% increase in payments, demonstrating the effectiveness of the technology in optimizing the collections process and enhancing the customer experience. The video highlights how technological innovation can transform financial processes and drive results while offering a more personalized and efficient approach to consumers.