Frictionless fraud claims and disputes

How FICO Customer Communication Services helps financial institutions improve the claims management process with a more customer-focused and cost-effective solution

• Managing the fraud claims and disputes process the traditional way is costly and time-consuming
• FICO Customer Communication Services addresses this problem by providing organisations with a self-service based omnichannel approach, integrated into their claims strategy
• FICO Customer Communication Services provides communication across the fraud lifecycle with a hyper-personalized approach for customers