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What do Customers Really Want from their Banks?

New FICO research uncovers new opportunities and competitive threats.

Illegal Wildlife Trade: What Banks Must Do

Gain insights on combatting money laundering and the illegal wildlife trade

UK Credit Market Report December 2020: Debt Pressures Growing

December 2020 data on UK credit cards reveals rapidly increasing balances for consumers missing two or more payments

Singapore’s OCBC Bank Approves Mortgages in 60 Minutes

Leading Asia Pacific bank wins FICO® Decisions Award for customer onboarding & management

What is Shadow Banking? And Why Should You Know About It?

You don’t understand your customers as well as you used to.

FICO Resilience Index is Strong Predictor of Consumer Need for Loan Accommodations

Latest research underscores relationship of index to October 2020 reported payment accommodations

FICO Continues Commitment to Alternative Data to Responsibly Increase Credit Access

FICO renuncia a todos sus cargos por los próximos 12 meses para todos los clientes nuevos de FICO Score XD.

Fraud and Financial Crimes Convergence: People and Processes

A Fireside Chat with Julie Conroy, Research Director of Aite and TJ Horan, VP of Product Management at FICO

How Was Your Digital Collections Experience in 2020?

Five collections curveballs we saw the pandemic throw at the industry.

Meet The 2021 FICO Decisions Awards Winners!

11 companies recognized for success through innovation in AI, machine learning, decision management

Debt Collection Communications: Are You Doing It Right?

A new survey shows how many debt collectors are missing the mark in their contact strategies

La gestión de credenciales de clientes NO es lo mismo que el control de acceso

Customer ID management and access control are related but different disciplines, and shouldn’t be confused with each other

Credit Card Fraud: It’s Still a Thing (and as Big as Ever)

COVID-19 has created new fraud schemes and fuelled a USD 28B global problem

Behavioral Biometrics and Customer Identity Authentication

With synthetic identity fraud on the rise, behavioral biometrics enable banks to balance customer experience and fraud prevention

Top 5 Scores Posts of 2020: Keeping Credit Flowing During Uncertain Times

Pandemic impact on FICO Scores and the introduction of the FICO Resilience Index

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