Solving Your Clients’ Top 4 Customer Communication Challenges
Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results
Fiserv Reduces Fraud Losses for Small to Midsize Banks with AI
Leading global provider of payments and financial services technology solutions has used FICO's enhanced AI fraud capabilities to create new fraud mitigation service
El mandamiento de la banca digital: ¡Respete los datos de sus clientes!
Here's one of the 11 commandments of digital banking: respect the fact that your customers are sharing their data with you by using it to deliver a better customer experience
The Rise of Money Mules in The Philippines
Banks need to fight back with advanced analytics as COVID-19 helps fuel financial crime
How Transactional Analytics for SME Lending Drive Greater Value
Access to the broadest datasets available, investment in the right technology and application of AI and automation can be a win-win for all parties
Is Bust-Out Fraud Hiding as Bad Debt on Your Balance Sheet?
Bust-out fraud is a type of fraud that often masquerades as bad debt - but it can never be collected, because the account owner has no intention to pay
Improving IRB and RWA Calculations with Machine Learning
Through explainable machine learning models, behavioural and PD models for the retail banking sector can be created with higher levels of predictiveness.
Women in AI: Diversity Can Lead to Better Models
The United Nations International Day of Women and Girls in Science throws a spotlight on creating greater diversity, and it is especially important to get more women in AI
FICO Fact: How Alternative Data Enhances the Accuracy of Consumer Credit Profiles
Developed by FICO in partnership with LexisNexis Risk Solutions and Equifax, FICO® Score XD 2 utilizes alternative data—data not included in the traditional credit bureau file
FICO Honored in Forbes’ Best Mid-Sized Employers List for Second Year
Achieved high in the overall and IT, Internet, Software & Services category
UK Cards Report - Holiday Spend and More Missed Payments
Omicron didn't dampen Christmas spending, as balances increased - but so did missed payments and other signs of trouble on UK cards
“There Can Be Only One”: The Highlander Principle of Data Science
Many organizations, including data science teams, derail innovation with internal competition that fragments resources and energy.
Banca digital: humanizar la experiencia del cliente
While pursuing digital banking, banks have the opportunity – nay, the imperative – to focus on humanizing the customer experience, and be personable in impersonal channels
Meet The 2022 FICO Decisions Awards Winners!
11 companies recognized for success through innovation in AI, machine learning, decision management
Top 5 Customer Development Posts of 2021
The most popular posts in our Customer Development category dealt with credit card payments, open banking, trends for financial services and small business lending
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