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Secure Digital Banking and Customer Communications

When it comes to secure digital banking, customers don’t mind if you overcommunicate - in fact, there are many areas where you can pester them a little

Itaú Uses FICO's Cloud Fraud Solutions To Avoid USDUSD 20M/m in Losses

Largest bank in Latin America wins FICO® Decisions Award for cloud deployment

Hiperpersonalización + analítica prescriptiva para ofertas de clientes

Increase conversion rates by 20 %–100 % while improving sales margins and customer retention with hyper-personalization, optimization and omnichannel campaigns

Česká spořitelna Modernizes Operations With Debt Collection Optimization

Czech Republic’s largest retail bank wins FICO® Decisions Award for debt management using FICO Decision Optimization technology

Explainability in Fraud Management — What to Focus On Now

Explainability in fraud management covers everything from how fraud systems work to how their models are trained to how they are fueled by the right data

Better SME Lending Systems Key To Winning Back Businesses Post-pandemic

Survey demonstrates need for advanced analytic solutions to accelerate lending and simplify delivery

UK Cards Trends: Good Performance Despite Rising Living Costs

The FICO UK Credit Card Market Report for January 2022 shows strong financial management by consumers, but concerns remain over UK cards trends as fuel and other costs rise

FICO Response to the War in Ukraine

As a result of the attack on Ukraine, FICO is exiting all work in Russia

Mibanco Expands Microlending, Helps Customers During Pandemic

Largest microfinance bank in Latin America has used FICO Platform’s Decisions Capability to boost lending capacity and respond quickly during the pandemic

Survey: When Do Fraud Controls Ruin the Customer Experience?

Poor awareness of authorised push payment fraud scams coupled with high customer expectations of banks’ abilities to deal effectively with fraud cases present a challenge

IWD 2022: Breaking the Bias with Data Science

Pioneered by FICO, credit scoring has helped women worldwide get better access to credit, breaking the bias with data science

Solving Your Clients’ Top 4 Customer Communication Challenges

Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results

Fiserv Reduces Fraud Losses for Small to Midsize Banks with AI

Leading global provider of payments and financial services technology solutions has used FICO's enhanced AI fraud capabilities to create new fraud mitigation service

El mandamiento de la banca digital: ¡Respete los datos de sus clientes!

Here's one of the 11 commandments of digital banking: respect the fact that your customers are sharing their data with you by using it to deliver a better customer experience

The Rise of Money Mules in The Philippines

Banks need to fight back with advanced analytics as COVID-19 helps fuel financial crime

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