Two of today’s hottest tech topics—cybersecurity and artificial intelligence (AI)––were well represented at recent conferences in insurance and banking, respectively: Advisen Cyber Risks Insights Conference and Bank AI Expo. Here’s my take.

Tax agency optimization provides significant revenue collection improvements by balancing resources between competing priorities and workloads.

This two-part blog unpacks the mysteries of two very different AI techniques: supervised and unsupervised learning.

While the financial industry transformation features some of the same elements as their retail counterparts, its origins and intra-competitive responses are unique, and the results are still excitingly in flux.

It’s raining data left and right, and you need to start by understanding what data you already have to fight application fraud and where there are gaps.

In my new post on TechTarget's IoT Agenda, I explore how behavioral analytics could change driving for the better.

The UK’s Financial Conduct Authority desperately wants to help 3+ million borrowers get out of persistent debt — but will the fixes work the way they want them to?

Are you ready to turn your body into a smartphone? And if you are, how will you secure the data your body transmits?

Last year saw collectors making plans to deal with new regulations, as were their colleagues throughout banking. It's no surprise then that the most popular collections posts on the FICO Blog dealt with getting ready for IFRS 9 and GDPR.

One of the newer applications of artificial intelligence rose to the top of the Fraud & Security blog last year: anti-money laundering. Readers were also keenly interested in learning more about cybersecurity and ATM compromise trends.

Can scoring trended data, or more accurately, trended credit bureau data, as some credit score companies claim, actually help expand credit access to these consumers?

Having the ability to interpret the churn signals coming from different customer segments is becoming more important in managing customer relationships up-stream of switch requests.

As artificial intelligence applications exploded last year, our blog posts on Explainable AI and machine learning drew thousands of readers.

Judging from the views on the FICO Blog, risk professionals are keenly interested in new ways to approach risk analytics.