Meet The 2022 FICO Decisions Awards Winners!
11 companies recognized for success through innovation in AI, machine learning, decision management
2022 FICO Decisions Award Winners - Decisions That Matter
I am thrilled to announce the winners of the 2022 FICO® Decisions Awards.
This year we have 11 winners across 8 award categories representing companies from every corner of the globe.
Many entries this year demonstrated innovative use of technology and creative thinking to respond to the challenges of the pandemic. Everything from managing new fraud patterns and customers who need financial assistance to remote working, furloughed staff and incorporating new sanitary measures.
We continue to see more customers moving to cloud-based decisioning on the FICO Platform, as they seek the computational power it can deliver, the flexibility, scalability, global delivery and cost benefits. We also see a trend towards optimization and decision automation, not only to solve complex problems, but specifically to deliver social good in the form of carbon emissions reductions. Boosting financial inclusion also featured strongly this year, with organizations delivering life-changing access to credit for millions of people. The class of 2022 show that analytic technologies can have a profound impact and deliver on the decisions that really matter to people.
In what is our tenth year of running the awards, I would like to congratulate the winners on their achievements.

2022 FICO Decisions Award Winners
- AI, Machine Learning & Optimization – Fiserv & Akbank (tie)
- Cloud Deployment - Itau & BNZ (tie)
- Customer Onboarding & Management – Bradesco
- Debt Management – Ceska
- Decision Management Innovation – Circulo
- ESG Champion – Traxion
- Financial Inclusion – Mibanco & SIMAH (tie)
- Fraud Management – ELO
- Regulatory Compliance – Not Awarded
If you are curious about what these companies did to win an award, then stay tuned. We will be sharing the individual stories of our winners with you over the coming months. You will see what is possible with a clear business objective, innovative use of technology and a great partnership.
The winners were selected by our panel of eight independent judges with deep industry expertise. Again, we would like to thank the 2022 judges for their help in identifying the best nominations. You can read more about our judges in this blog post.
2022 Judges
(2nd Row): Sheila Leverone, Graham Rand, Sibulelo Ncamani, Dinesh Suresh
- Sidhartha Dash, research director at Chartis
- Paul Deall, head of risk, mortgages at Westpac (previous winner)
- Senthil Erulappan, director, product engineering for merchant, risk and collections at FIS
- Armando Junior, general manager, risk and compliance at Dock (previous winner)
- Sheila Leverone, chief marketing officer at eDriving (previous winner)
- Sibulelo Ncamani, head of operational risk and governance at Absa Bank (previous winner)
- Graham Rand, operational researcher and editor of Impact
- Dinesh Suresh, head, digital builds for consumer secured lending at OCBC Bank (previous winner)
The winners of the FICO Decisions Awards will be spotlighted at and win tickets to FICO® World 2022, the Decisions Conference, May 2022, Orlando, Florida. Join us there to find out more about these remarkable success stories.
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<p>FICO’s latest research on <a href="http://www.fico.com/en/blogs/risk-compliance/us-credit-quality-rising-the-beat-goes-on/" target="_blank">national FICO® Score distribution</a> shows that US credit quality continues to trend upwards, with an increasing number of consumers scoring in the highest scores ranges. Given that, we decided it was time to refresh our study on “<a href="http://www.fico.com/en/blogs/risk-compliance/infographic-what-does-a-high-credit-scorer-look-like/" target="_blank">FICO® Score high achievers</a>,” where we examine the credit behavioural profiles of consumers with higher credit scores.</p> <p>As expected, our latest study showed that older people generally have higher scores, as has been the case in our <a href="http://www.fico.com/en/blogs/risk-compliance/age-before-beauty-credit-worthiness-before-youth/" target="_blank">past research</a>. This is largely because they have trade lines that have been open longer, which leads to higher scores (assuming the trade lines are in good standing and all other things equal). The most credit savvy among you will remember that length of credit history accounts for roughly 15% of the overall <a href="http://www.myfico.com/CreditEducation/WhatsInYourScore.aspx" target="_blank">FICO® Score calculation</a>.</p> <p>But for younger consumers, it isn’t too helpful to say, “just wait until you are 50 years old, and that will fix things!” Thus, I decided to dive deeper with our analysis, including looking at the credit behavioural characteristics of younger consumers with high FICO® Scores.</p> <p>In this analysis, I looked at credit characteristics for the two highest score bands, 750-799 and 800-850, which have about 16% and 23% of the population, respectively. I further broke this down by looking at the characteristics of the youngest 15% in each group, which occurs at age 29 for the 750-799 group and 43 for the 800-850. We used FICO<strong>®</strong> Score 9 for our analysis, and examined typical variables of the categories that go into the make-up of the score.</p> <p><a href="http://www.fico.com/en/blogs/wp-content/uploads/2016/10/FICO-Score-High-Achiever-table.png"><img class="alignnone size-full wp-image-29367" src="http://www.fico.com/en/blogs/wp-content/uploads/2016/10/FICO-Score-High-Achiever-table.png" alt="fico-score-high-achiever-table" width="715" height="747" /></a></p> <p>Since there’s a lot to dissect in this chart, I’ll highlight a few findings that struck me: <ul> <li><strong>Credit history.</strong> Higher scores are undoubtedly associated with a longer time on file. What’s striking is the higher average time on file for the 800+ group, both overall and for revolving accounts (the most common trade line). Clearly, it helps to start credit use early in life – but that’s not the sole determining factor for high scoring. The younger cohorts in both the 800+ and 750-799 groups have time on file medians significantly less than their older counterparts.</li> <li><strong>New credit.</strong> High credit scorers do, in fact, pursue new credit. We see little variation in months since last trade line opening and last inquiry among all groups observed.</li> <li><strong>Pay on time.</strong> As you might expect, the further in the past the delinquency, the higher the score – and that’s <u>if</u> a delinquency ever happened. 95% of the 800+ people and 72% of the 750-799 group have never been delinquent, which is a striking contrast to the 57% for the total population. The percentages for the younger groups are even higher, especially so for the 750-799ers. Collection items are also scarce for these high scorers. While 23% of the national population have collection items greater than $99, the figures are only 0.5% for the 800+ group and 3% for the 750-799 group. It is clear that, in conjunction with starting a credit file early, paying on time is a key trait of the FICO® Score high achiever.</li> <li><strong>Balance and utilization.</strong> Finally, we look at how credit is being used, focusing on revolving product use. (Since most people only have one mortgage or one auto loan, variation in instalment product figures is minimal and driven by payment history, which is near perfect for high scorers, as we’ve seen.) FICO® Score high achievers tend to have more open revolving accounts. While the % active trades and utilization are generally lower, by no means do high scorers avoid the use of credit products. What drives the difference here is the amount of <u>available</u> revolving credit utilized. The 800+ group is roughly 1/4 of the national median, both in total and on their highest utilized card; they also have lower balances and more cards<em>. </em>The 750-799 group is more active and higher utilized, but still only at 2/3 of the national figures. The young 750-799 group compensate with lower revolving balances and, as a result, lower utilization, which is in line with what we see for the 800+ group.</li> <li><strong>Benchmarks.</strong> I’d like to point out that while this study provides good benchmarks of the typical credit traits of the FICO® Score high achiever, individual credit profiles will vary widely. And keep in mind that when we sort groups of consumers as a whole by different behaviours, some results may look superficially odd. For example, the 800+ band has a longer median average open account time (128 months) than average revolving months on file (140 months).</li> </ul> So, what do we conclude? A huge takeaway is that high scorers don’t have too much in the way of serious delinquencies and negative public record data.</p> <p>In most respects, the young 800+ people are like their peer group. They really only differ markedly in their shorter credit history and higher non-mortgage balance, both of which are a function of life stage. Our results show that you don’t have to be a credit product hermit; these high scorers have more credit cards. The takeaway is to start credit activity early and maintain well-managed and moderate usage.</p> <p>In many ways, the young 750-799 people are more interesting because their age profile is much younger. Their credit characteristics differ more from their peer group, particularly in terms of length of credit history. They compensate by having almost pristine credit records and lower balances.</p> <p>Ultimately, 39% of US consumers are FICO® Score high achievers, which they accomplish by following common-sense credit practices. It ain’t rocket science!</p>
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