Customer Centricity: Four Bank Success Stories
<p>There’s a good deal of consensus around the idea that retail banks need to become more customer-centric. It’s a key t...
Andrew Jennings
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If Delinquencies Rise, Is That Good or Bad News?
<p>As I continue digging through the results of our most recent quarterly survey of North American bank risk officers, I...
Infographic: Keep the Car and the Paintings, I’ll Take the Gold!
Cars, diamonds, gold, stock, art, baseball cards – which collateral holds most sway with bankers when it comes to approv...
Banker Survey: Delinquencies Expected to Rise
For the first time in a long time, I sense a bit of pessimism creeping into our quarterly North American risk survey res...
As We Search for Top Analytic Talent, Are We Hunting Unicorns?
I'm just back from participating in a Chicago roundtable discussion on “Attracting and Developing Talent in Data and...
2014 Bank Risk Priorities: The East-West Geographic Divide
As FICO's chief analytics officer, I regularly meet with our banking clients all over the world. Rarely have I seen ...
APAC Chief Risk Officers Navigate New Waters
There is a saying in Bali: the cure for anything is saltwater—sweat, tears or the sea. This analogy seemed fitting at ou...
All Systems Go for Small Business Lending
In my last post, I discussed how our latest quarterly North American risk survey indicates consumer re-leveraging is pic...
Consumer Re-Leveraging Raises Delinquency Concerns
Our latest quarterly survey of bank risk officers in North America always seems to offer a few interesting nuggets. Two ...
My 2014 Big Data Analytics Predictions: Here’s to the Winners
By Andrew Jennings
As a person who makes his living toiling in the salt mines of Big Data analytics, I find myself fre...
Predictions in Banking Analytics: My Forecast for 2014
It’s been quite a year in banking analytics – regulatory challenges, growth opportunities, new fraud threats, and the su...
Systematic Experimentation – Tomorrow’s Analytics
In my last post, I discussed “Analytics 3.0” as described by Thomas Davenport, which involves embedding analytics in key...
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