FICO Recognized in the 2026 Gartner® Critical Capabilities Report for Decision Intelligence Platforms

We are thrilled to share that FICO has been positioned in the 2026 Gartner® Critical Capabilities for Decision Intelligence Platforms report across Decision Analysis, Decision Engineering, Decision Science, and Decision Stewardship Use Cases. 
 
We believe this recognition validates our vision for FICO® Platform as we continue to shape the future of the intelligent enterprise and underscores why our customers place their trust in FICO. 

As a decision intelligence market leader, FICO enables businesses to make real-time decisions at scale. The core of our strategy is to empower customers to leverage FICO Platform as an always-on, real-time dynamic customer profile engine that delivers connected decisions and continuous learning across the customer lifecycle. 

FICO knows that when processes and systems are disconnected, so is the data. Critical business decisions cannot scale across the organization to achieve maximum value. That means a lot of time and expense is invested for limited insights and returns. Intelligent decisioning demands coherent, contextual, connected, compliant, cost-optimized, collaborative, and flexible decision-making in the hands of business. To differentiate and scale across an intelligent enterprise, industry leaders must connect their data and their processes to coordinate activities, drive insights, and deliver business outcomes for lasting strategic advantage. 

FICO is proud of our Use Case scores with Gartner and believes that there has never been a more critical time to operationalize the power of decision intelligence technology across Use Cases. I encourage you to read the full 2026 Gartner® Critical Capabilities report: https://www.fico.com/en/gartner-cc-2026-decision-intelligence-platforms  

This follows FICO’s recent recognition as Leader in the 2026 Gartner® Magic Quadrant™ for Decision Intelligence Platforms report. 

Gartner states that decision intelligence platforms (DIPs) can help D&A leaders address and fill critical needs by providing software for decision service development that supports, augments and automates decision making of humans or machines. All of this is powered by the composition of data, analytics, knowledge and AI techniques. The use cases for DIPs — which we define as decision analysis, decision engineering, decision science and decision stewardship — are reflective of the user personas and related decision intelligence skills needed to define, manage, observe and collaborate across the decision life cycle. 

Gartner recognized FICO with high scores in all four Use Cases evaluated in the Gartner® Critical Capabilities for Decision Intelligence Platforms: 

• Decision Analysis: No-code use of the platform by business analysts responsible for decision modelling and monitoring while collaborating with decision makers and other practitioners of decision intelligence technology.

• Decision Engineering: Use of the platform by developers who compose and operationalize decision services for execution at scale, with multimodal analytics preparation, data streams, and AI agents.  

• Decision Science: Pro-code use of the platform by specialists in decision science and operations research to test experimental hypotheses by executing decisions to improve outcomes.

• Decision Stewardship: Use of the platform to apply governance principles to execute compliant, trusted, outcome-aligned decisions with accountability by monitoring quality standards and policies.  

About Gartner and the Critical Capabilities Reports 

Gartner delivers actionable, objective insight to executives and their teams. Its expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities. 

 The Critical Capabilities document is a comparative analysis that scores competing products or services against a set of critical differentiators identified by Gartner. It shows you which products or services are a best fit in various use cases to provide you actionable advice on which products/services you should add to your vendor shortlists for further evaluation. Learn more about the Critical Capabilities report. 

Gartner, Critical Capabilities for Decision Intelligence, Carlie Idoine, David Pidsley, Kevin Quinn, Gareth Herschel, Kjell Carlsson, January 27, 2026 

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