Meet The 2024 FICO Decisions Awards Winners!

2024 FICO Decisions Award Winners - Decisions That Matter

I am honored to reveal the noteworthy victors of the 2024 FICO® Decisions Awards!

In this year's entries, we witness remarkable progress in technology and strategy, highlighting the escalating sophistication of organizations as they address their most critical challenges. In 2024, we have 18 winners across 10 award categories representing companies from every corner of the globe.

Our customers are continually unlocking unprecedented value within our industry-leading decisioning platform. In their pursuit of heightened computational power, flexibility, scalability, cost-effectiveness, and global accessibility, a discernible trend emerges— the widespread adoption of cloud-based decisioning on the FICO Platform. This ongoing trend underscores the enduring appeal of our platform as a solution that seamlessly aligns with evolving customer needs and industry expectations. 

In fact, this year the winning projects used FICO Platform to do everything from issuing motorcycle loans to the unbanked in rural India in under 10 minutes to saving the Mexican government over US$300M by optimizing hydroelectric power and preventing dangerous floods. We received entries that demonstrated the power of decision management to extend credit to the right person at the right time, to others that show how life-changing and transformational financial inclusion programs can be for ordinary people.

Numerous entries grapple with navigating the turbulent tides of inflation, geopolitical tensions, and escalating customer expectations. Amidst this challenging landscape, a sense of transition and opportunity prevails as companies undergo a strategic reevaluation of their operational frameworks. 

In what is our twelfth year of running the awards, I think the winners have really demonstrated abundant creativity and resilience in their approaches, business models, and the deployment of cutting-edge technologies, showcasing an adaptive spirit in the face of dynamic and unpredictable market forces. I would like to congratulate them on their achievements.
 

2024 FICO Decisions Award Winners

• AI, Machine Learning & Optimization – Nedbank & HSBC (tie)
• Cloud Deployment - Network International & Scotiabank (tie)
• Customer Onboarding & Management – GXS Bank & Volvo Cars (tie)
• Debt Management – CIBC & Itaú (tie)
• Decision Management Innovation – Bradesco
• ESG Champion – PSR
• Financial Inclusion – AU Small Finance Bank & FNBO (tie)
• Fraud Management –  Bank Mandiri & TD Bank (tie)
• Pioneer Award – Westpac NZ
• FICO Industry Vanguard - TSYS & BAC Credomatic & Natura (tie)

Stay tuned for the unveiling of the award-winning strategies employed by these companies in the coming months if you're keen on learning from the best. These narratives will showcase the remarkable outcomes achieved through a well-defined business objective, innovative use of technology, and a robust partnership.

The winners were selected by our panel of eight independent judges with deep industry expertise. Again, we would like to thank the 2024 judges for their help in identifying the best nominations. You can read more about our judges in this blog post.

2024 Judges

• Andrew Birmingham, editor, Mi3
• Eric Kavanagh, CEO Bloor Group and host, InsideAnalysis
• Elizabeth Lumley, deputy editor, The Banker
• Paul Mah, senior editor, CDO Trends
• Laura Martins, editor, IT Forum
• Paul Robinson, VP credit management at Canadian Tire Bank (Previous Winner)
• Shiv Sehgal, EVP audience analytics at RSG Media (Previous Winner)
• Nick Vitchev, director at Chartis 

The winners of the FICO Decisions Awards will be spotlighted at and win tickets to FICO® World 2024, April 15 - 18, 2024 in San Diego, California. Join us there to find out more about these remarkable success stories.