Can Australian lenders learn from the US CARD Act aftermath?
Australian banks often look to their overseas counterparts for hints of new best practices, emerging challenges or troub...
Paul Swyny
Paul Swyny was a senior manager within the Pre-Sales Consulting Group of FICO.
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Customer Profitability - what are the best practices?
Managing customers better has been a hot topic lately with our Asia Pacific clients. Originating a new account is a cost...
How Profitable Are Your Customers?
Customer profitability is a critical question, no matter if you are a bank in a slow-growth market (where it’s probably ...
Delinquencies down, but not out, in Asia Pacific
What are some of the biggest issues collection heads face with their technology solutions in the Asia-Pacific region? Wh...
Smarter Customer Management Strategies for APAC Banks
What are today's customer management best practices? It's become a topic of increasing interest from our clients...
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