What Will Be the Risk Management Priorities for 2014?
I was recently asked for my predictions for risk management in 2014 by Retail Banker International. My comments for that...
Daniel Melo
Daniel Melo is a senior partner in Global Partners & Alliances. Daniel has more than 20 years of experience in credit, collections and risk management for large financial institutions in Europe and the Americas. His expertise spans all aspects of the credit lifecycle, working on analytics and scorecard development, strategy and change management, and direct operational management. Daniel has worked extensively solving client problems during volatile economic periods, particularly in credit risk management and debt collection, and in emerging markets.
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How Well Do You Know Your Smartphone Customers? Test Your Mobile IQ
Mobile technology is revolutionizing the way we live. The number of smartphone users globally has already topped the one...
Are New UK Card Accounts Performing Poorly?
Responding to clients’ concerns over a rise in delinquencies among newly booked card accounts in the UK, our benchmarkin...
Russian Credit Health Nearing Four-Year Low
Here’s sobering news for one of the world’s fastest growing credit economies: Russian borrowers’ credit health reached n...
First-Time Delinquents On the Rise in UK
“Delinquent” is not a nice word — it sounds like a criminal. Perhaps you prefer to call them late payers, or forgetful b...
UK Cards Study: Delinquent Balance Growth Is Slowing Compared to Current Balance Growth
FICO’s latest research on UK credit cards bears out the healthy trends we have been seeing over the last couple of years...
UK Collectors Dread New Regs
A call from a debt collector can strike fear into the heart of a consumer — but what makes collectors themselves shake i...
Are Your Customer Treatments Consistently Fair, or Just Fairly Consistent?
Every lender – like virtually every company – wants to provide consistent treatment to customers, as part of fair treatm...
Asia Beats US and Europe in B2C Mobile App Usage
Are you a “Mobile Native”? You are if you interact with businesses every day on your mobile phone or tablet. And if you ...
South African Lenders Have a Tough Balancing Act
The South Africa financial services industry has built a credit risk management practice with world-class sophistication...
UK Cardholders Have Higher Credit Lines – But Will They Use Them?
This week Britain’s Organisation for Economic Cooperation and Development forecast that economic growth would accelerate...
Russian Credit Delinquencies Are Rising - But Should Lenders Worry?
What are the latest figures showing the decline in Russian’s credit health really telling us?
As shown in the data re...
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