2027 FICO Decision Awards: Nominations Now Open

Every day, organizations around the world are transforming the way they make decisions. They are using AI, analytics and decision intelligence to detect fraud, improve customer experiences, modernize operations, expand financial inclusion and deliver measurable business outcomes.

Today, we're excited to announce that entries are now open for the 2027 FICO® Decision Awards.

Nominations are due September 17, 2026, and winners will be announced in February 2027.

For more information and to submit a nomination, visit www.fico.com/decisionawards

The FICO Decision Awards recognize organizations that are achieving outstanding business results through the innovative use of FICO technology. Judged by an independent panel of respected industry experts, the awards celebrate customer innovation, measurable business impact and excellence in decision making across industries.

A refreshed awards programme for 2027

The 2027 FICO Decision Awards feature a refreshed line-up of categories that better reflect how organizations are using AI, analytics and decision management technology to solve complex business challenges and deliver measurable business value.

This year's award categories are:

• AI & Analytics
• Digital Transformation
• Customer Lifecycle
• Decision Management Innovation
• Fraud & Scam Defense
• Financial Inclusion & Empowerment
• Pioneer Award
• Industry Vanguard Award

Whether your organization has modernized legacy systems, transformed customer decisioning, advanced fraud prevention, expanded access to financial services or pioneered an innovative approach to solving business challenges, we'd love to hear your story.

Judged by industry leaders

The FICO Decision Awards are distinguished by an independent judging panel comprising respected leaders from across the financial services and technology industries.

Each entry is evaluated on innovation, measurable business outcomes and business impact, helping ensure the awards remain one of the industry's most credible recognitions of organizations using AI, analytics and decision management to drive better outcomes.

Celebrate at FICO World 2027

The 2027 FICO Decision Awards will culminate with the presentation of the awards at FICO® World 2027, taking place in the U.S in San Diego, California, at the Marriott Marquis San Diego Marina hotel, April 19–22, 2027. Winning implementations will be featured in conference activities, and two representatives of each winning company will receive complimentary conference passes.

FICO World brings together business leaders, innovators and decision-makers from around the globe to explore the future of AI, analytics and intelligent decisioning. It provides the perfect stage to celebrate the organizations shaping that future.

We look forward to discovering the remarkable stories our customers will share this year.

More than an award

Many winners and finalists choose to extend the impact of their recognition by sharing their success story through FICO thought leadership, media engagement, FICO World interviews, video case studies and social media. Participation is entirely optional, and all content is reviewed and approved by your organization before publication. Here are a few examples:

• Join our Live webcast at FICO World: UK's Nationwide talks banking transformation 
• Sit down video interview: Compeer Financial modernizes agricultural lending with FICO Platform
• Video Case Study: Africa's Absa team explains fraud and collection innovation
• New Release: T-Mobile Delivers Faster, More Reliable Customer Onboarding with FICO Platform
• FICO Blog: Westpac NZ Boosts Hyper-Personalization With FICO Platform
• LinkedIn: Bradesco Expands Payroll Loan Operations with FICO® Platform

Get Inspired! Watch and Read about Last Year's Winners

• AI, Machine Learning & Optimization – Erste Group (release) & Inditex (tie)
• Cloud Deployment - Banco Santa Cruz (release)
• Customer Onboarding & Management – T-Mobile (release + video) & Banco Atlántida (release) (tie)
• Debt Management – Absa (release + video)
• Decision Management Innovation – Bradesco (release)
• ESG Champion – AFRY (release) 
• Financial Inclusion – Grab Finance (release) & NFCC (release)
• Fraud Management – Santander Brazil & Barclays (tie)
• Pioneer Award – BNZ (video) 
• FICO Industry Vanguard - TSYS (video) & Compeer Financial (release + video) & SentiLink (release) (tie)

More Inspiring and Innovative Winners Stories

T-Mobile Delivers Faster, More Reliable Customer Onboarding with FICO Platform
Grab Finance Expands Credit Access Across Southeast Asia Using FICO Platform, Delivering 22 Workflows in Six Countries
Nationwide Speeds Up Credit Decisioning by 50% with FICO Platform
Bradesco Stops Fraud with AI on FICO Platform, 1B Monthly Transactions, Double the Approval Speed
HSBC Achieves 15% Uplift in Monthly Card Spend Using FICO's AI-Powered Optimization
Trust Bank Onboards Over 450,000 Customers in Five Months, Utilizing FICO Platform to Support Customer Onboarding
Dock Stops Over USD$50m a Month in Fraud for its Customers Using FICO Technology 
Boeing Team Creates Complex COVID-19 Nurse Schedule in a Week using FICO Optimization
Care by Volvo Approves Applications in Seconds Using Cloud-Hosted FICO Platform