Solving Your Clients’ Top 4 Customer Communication Challenges
Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results
Learn moreFinancial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results
Learn moreMulti-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be
Learn moreA new survey shows how many debt collectors are missing the mark in their contact strategies
Learn moreThe pandemic has put stress on lenders' and debt collectors' ability to meet inbound demand - here are 5 points for reviewing your abilities
Learn moreNew data points to problems lenders have executing customer-centric collections
Learn moreThe UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond
Learn moreTaking a forward-looking approach to debt management can help us manage the current crisis
Learn moreOur survey clearly revealed that many lenders are not using omnichannel to communicate via the channels customers prefer.
Learn moreIt’s easy to ignore what’s right in front of our eyes — and I’m afraid that I see many examples right here in the UK credit industry.
Learn moreMy colleague Bruce Curry recently published a blog on “IFRS 9 & Collections – The 31 Day Time Bomb”. During my various client interactions, I can see that many businesses are d…
Learn moreConnect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.