How to Make Branch Collections Work in the Crisis – Don’t Dial Manually!
If you're pursuing branch collections, use your branch staff as wisely as you use your core collection team - and that means automation
Ulrich Wiesner
Ulrich Wiesner is a principal consultant for FICO in EMEA, specializing in collections and recovery. Ulrich is an expert in leveraging advanced analytics for operational decision strategies, and has a proven track record in operational consulting around the retail credit life cycle and 20+ years of expertise with the implementation of decision technology. Ulrich holds a PhD in Physics from University of Stuttgart and a graduate degree from University of Hamburg.
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Payment Holidays: New Tool for Managing the Surge
Automated communications tools can help customers get payment relief faster
Persistent Debt Regulation and Advanced Analytics
Here's how decision optimisation can improve cardholders' strategies to comply with persistent debt regulation and help consumers meet their credit burdens.
Making Debt Restructures Work When Interest Rates Rise
Debt restructures are challenging in markets with increasing interest rates, as many organisations impose policy restrictions that virtually prevent reasonable restructures.
How Loan Restructure Optimization Works
Loan restructure optimization uses mathematical optimization to identify which customers should receive a restructure of...
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