Ulrich Wiesner

Ulrich Wiesner is a principal consultant for FICO in EMEA, specializing in collections and recovery. Ulrich is an expert in leveraging advanced analytics for operational decision strategies, and has a proven track record in operational consulting around the retail credit life cycle and 20+ years of expertise with the implementation of decision technology. Ulrich holds a PhD in Physics from University of Stuttgart and a graduate degree from University of Hamburg.

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Can Digital Channels Work with High-Risk Collections Accounts?

Digital channels can deliver great results across all risk groups and the entire debt collection lifecycle, improving the customer experience as well as portfolio performance

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How Compassionate Digital Collections Can Improve Your Bottom Line

Omnichannel technology is one key to humanizing your collections strategy and personalizing treatment strategies

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CJEU Ruling Highlights the Need for Explainability in Analytics

Black box models will be even more difficult to justify after a recent European ruling - explainable AI and reason codes with credit scores are critical

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Digital Debt Collection Trends in 2023 - From Culture to Strategies

Insights from a panel discussion into debt collection trends for digitization, omnichannel communications and more

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Digital Collections: 7 Things That Can Make You More Successful

Digital collections isn't a new concept, but it has taken on additional relevance in the current economic environment. Here are some tips for success.

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Digitalization and Artificial Intelligence: 5 Keys to Success

Digitalization and artificial intelligence will radically change retail banking. What does this mean for banks?

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9 Steps to Improve Contact Data Quality in Debt Collection

Contact data quality in debt collection can make or break your success — here are best practices for improving it

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Can Your Machine Learning Do the Lambada?

Machine learning is powerful, but beware of solutions that promote it as a magical ingredient

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How to Make Branch Collections Work in the Crisis – Don’t Dial Manually!

If you're pursuing branch collections, use your branch staff as wisely as you use your core collection team - and that means automation

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Payment Holidays: New Tool for Managing the Surge

Automated communications tools can help customers get payment relief faster

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Persistent Debt Regulation and Advanced Analytics

Here's how decision optimisation can improve cardholders' strategies to comply with persistent debt regulation and help consumers meet their credit burdens.

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Making Debt Restructures Work When Interest Rates Rise

Debt restructures are challenging in markets with increasing interest rates, as many organisations impose policy restrictions that virtually prevent reasonable restructures.

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All posts by Ulrich Wiesner

Ulrich Wiesner

All posts

Can Digital Channels Work with High-Risk Collections Accounts?

How Compassionate Digital Collections Can Improve Your Bottom Line

CJEU Ruling Highlights the Need for Explainability in Analytics

Digital Debt Collection Trends in 2023 - From Culture to Strategies

Digital Collections: 7 Things That Can Make You More Successful

Digitalization and Artificial Intelligence: 5 Keys to Success

9 Steps to Improve Contact Data Quality in Debt Collection

Can Your Machine Learning Do the Lambada?

How to Make Branch Collections Work in the Crisis – Don’t Dial Manually!

Payment Holidays: New Tool for Managing the Surge

Persistent Debt Regulation and Advanced Analytics

Making Debt Restructures Work When Interest Rates Rise

Take the next step