How a FICO Partnership Can Help Your Business Soar
Examples from TSYS, Dock and Creditforce show how FICO technology helps partners help their customers stop fraud, manage credit and more

In the ever-evolving landscape of technological innovation, the FICO Partner Program stands as a testament to FICO's commitment to driving decision intelligence and digital transformation with a range of global partners. For over six decades, FICO has been a trailblazer in developing critical technologies for decision management, and the Applied Intelligence Partnership Series showcases how FICO partners leverage its expertise to achieve business success.
This post will delve into the strength of FICO partnerships, their broad scope across regions, the longevity of those relationships, the diverse range of FICO solutions being deployed, and how FICO has empowered its partners’ clients and companies worldwide to overcome challenges and foster business growth.
FICO Partnerships Offer Cutting-Edge Fraud Prevention
FICO's fraud partnerships are built on a foundation of trust, innovation, and a shared commitment to delivering exceptional solutions. A great example is TSYS, a longstanding FICO global partner that collaborates with FICO for innovative fraud management using FICO® Falcon® Fraud Manager. FICO and TSYS have been in partnership for more than 30 years, providing fraud solutions for companies across the globe.
“In partnership with FICO, our clients are getting more benefit from the services they already have, and we’re able to go faster as far as the build, and what we can offer to make sure those clients are on the latest models to help prevent and detect fraud.” - Kasey Boyd, Senior Director, Risk & Fraud Management, TSYS
A FICO partner in Brazil, Dock have leveraged both Falcon Fraud Manager and FICO Customer Communication Services for Fraud to develop a customized solution for their clients that monitors transactions for fraud. The success of this solution has ensured that Dock will continue to work with FICO to develop new solutions that meet the challenges of Dock clients in financial services and beyond.
“In this partnership with FICO, we are always working together to give our clients the better solution. We see FICO as one of the best in the world that meets our requirements to give to our clients the possibility to use AI to monitor card transactions.” - Armando Junior, General Manager, Dock
FICO Helps Creditforce in Costa Rica with Collections Solutions
FICO has a diverse range of solutions that empower partners to address specific challenges in their industries. Creditforce in Costa Rica, for example, uses FICO® Customer Communication Services for Collections to complement their own collections products with FICO’s, enbedding FICO technology in their client offering. In addition, FICO has provided Creditforce with training and support on how to implement the solution and sell it to their clients.
“Working with FICO gives us reputation, it opens doors for us, it’s easier to approach a potential customer. We can say we are partners of FICO and we have products that are not just from a small local company.” - Alfredo Vargas, General Manager, Creditforce
Meeting Challenges and Fostering Growth
Through the FICO Partnership Program, FICO has empowered its partners to meet challenges head-on. Whether it's combating fraud, such as ELO who have reduced fraud levels by more than 40% following implementation of FICO solutions, providing solutions to manage collections, or enhancing customer management, FICO's solutions have played a pivotal role in driving success for its partners. The collaborative innovation showcased in these partnerships has not only resolved immediate challenges but has also paved the way for sustained growth and development.
FICO's commitment to providing cutting-edge solutions tailored to diverse challenges has not only strengthened existing partnerships but has also set the stage for future growth. As we navigate the dynamic landscape of digital transformation, FICO continues to be a driving force in fostering collaborative innovation and decision intelligence through its strong partner ecosystem.
How You Can Partner with FICO for Success
- To hear more about FICO partnerships direct from FICO partners, download the Applied Intelligence Partnership eBook
- For more content about partnership opportunities with FICO, please visit our website.
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