Woman using an atm machine

Protect your customers from debit card fraud

Exposure to ATM skimming and POS fraud, and the losses associated with counterfeit debit card crime, continues to be a challenge for financial institutions. FICO® Card Alert Service combines powerful predictive analytics and experienced investigative services to help you identify at-risk debit cards and potential criminal activity — reducing counterfeit losses.

x

year-over-year increase in compromise events

x

increase in the overall number of compromised cards detected

Your best defense against counterfeit debit card fraud

Reduce your losses and protect your customers from counterfeit ATM and PIN-based debit card fraud. With FICO® Card Alert Service, you get powerful predictive analytics and experienced investigative services to help you prevent fraud. Identify potential compromise at card readers and common points of purchase, and pinpoint cards that may be at risk.

Person paying with a debit card
Woman holding a debit card and shopping bags

Prevent debit card fraud through early detection

FICO® Card Alert Service helps identify compromised point of sale (POS) terminals and ATMs with potential skimmer devices or operations. Our process analyzes transaction activity daily, across all participating ATM networks.  

Using that transaction data, FICO’s investigative team works with the issuer to validate fraudulent or highly suspicious transactions. With broad-based analysis, our team can quickly and accurately identify initial fraudulent and criminal usage of counterfeit cards and the initial point of compromise. We then provide fraud protection teams with a report of impacted cards, which they can use for block-and-reissue, direct customer outreach, or to support other fraud reduction strategies.  

FICO also offers Card Alert Service for deposits, which focuses on single card deposit activity. This service identifies and immediately reports transactions associated with ATM deposit fraud to the financial institution for action.  

Why FICO? FICO Card Alert Service receives daily EFT network transactions from across the United States, providing a comprehensive view of network activity from around the country. Suspicious transactions are identified and reviewed, and the FICO investigative team quickly provides you with a report of compromised locations and cards for action based on your unique fraud strategies.

done
Nationwide coverage
Data comes from hundreds of thousands of non-bank and bank ATMs and POS devices via the EFT Network feeds, representing over 60% of switched ATM transaction volume and protecting more than 10,000 financial institutions.
done
Block and reissue reports
Compromised card reports are created and sent to affected issuing financial institutions before significant fraud losses occur. These identified cards have a high risk of experiencing fraud losses.
done
Around-the-clock protection
Network activity is monitored seven days a week and has been for more than 25 years. You get same-day suspect identification and reporting for early detection.
done
Collaboration and communication
FICO Card Alert Service gives you access to the FICO Fraud Alert Network, a secure community focused on the detection and prevention of illicit debit card activity. Membership is open to employees of financial institutions and law enforcement professionals.

Related industries

With 60+ years of pioneering work in predictive analytics and artificial intelligence, FICO powers industries across the world with the most advanced science available.

Banking

Create personalized, delightful customer experiences to build long-term, profitable relationships — all powered by AI/ML analytics and decisioning.

Stop more debit card losses, faster

Increase customer satisfaction and reduce debit card ATM losses with FICO Card Alert Service.
Contact Us
Person paying with a debit card