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The journey to retail hyper-personalization

A thought leadership report on what's possible in Retail Use Cases for Decision Intelligence
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SWBC Leverages FICO Customer Communications Services to Deliver More Successful Debt Resolutions

With FICO, leading financial services company can more easily connect with borrowers in customizable, action-oriented interactions
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Fighting prepaid card fraud in mobile wallets

Mobile wallet usage with prepaid cards is growing globally, but how do you address the associated fraud problem?
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Frictionless fraud claims and disputes

Creating a better experience throughout the claims lifecycle
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FICO technology solutions for financial services and banking industry partners

Highlighting unique partner-driven opportunities in financial services and banking
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FICO and Dock

Applied Intelligence Partnership Series
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Survey Finds that US Banks Effectively Communicated with Customers During the Coronavirus Pandemic

New FICO research finds that 84 percent of consumers were satisfied with the level of support their banks provided during the COVID-19 pandemic
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Forrester - The Vital Role Of AI Decisioning Platforms In Insurance Digital Transformation

An analytical, AI-driven decisioning platform maximizes insurance efficiency and effectiveness as market conditions continuously evolve
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Seven Things You Can Do Now to Fundamentally Improve and Scale Personalization

Understand the significance of personalization at scale and how it can drive a competitive advantage.
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Digital Accelerator Webinar Series: Making Contextual Decisions and Next Best Action at Scale

Making Contextual Decisions and Next Best Action at Scale
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FICO Data: UK Consumers Struggled to Reach Lenders About Payment Problems in Pandemic

New FICO research reveals that 1 in 10 UK borrowers found it hard to get assistance during the first phase of the pandemic; financial service providers need to be better equipped to offer support as extension of payment holidays come into force this week
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FICO Customer Communications Services for Insurance

Intelligent and automated member engagement throughout the member lifecycle
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FICO Announces New Virtual Event, “Taking Control: Digital Transformation in the New Normal”

Virtual, interactive sessions share insights and recommendations for taking control of the “new normal” to create conditions to thrive and grow
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SWBC recognizes 70% automated resolution with FICO Customer Communications Services

Learn how the rollout out brought a state-of-the-art omnichannel communication solution for first party debt collections to financial institutions of all asset sizes.
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Dock Stops Over USD$32m a Month in Fraud Using FICO Technology

Dock has partnered with FICO to provide its clients with a pay-as-you-go solution for fraud prevention to protect their operations and take the user experience to the next level.

Take the next step

Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.