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Banks must do more, with less, in a challenging environment
In the pursuit of growth, many banks have increased their acquisition efforts and loosened credit risk policies. As a result, the number of accounts going to collections and the amount of debt entering recovery have both grown, and loss provisioning requirements add incremental pressure.
For many collections and recovery shops, staying effective and efficient is a huge challenge, especially with flat or shrinking headcount. Plus, outdated systems and processes can lead to lower job performance and higher attrition, along with more customer friction.
The FICO Collections and Recovery Ecosystem for Unsecured Lending offers a sophisticated, flexible debt management infrastructure that helps you:
The foundation of FICO’s Collections and Recovery Ecosystem for Unsecured Lending is the seamless integration of our world-class analytics and strategy development tools and robust decision execution environments. This integration facilitates a "learning loop" that empowers business users to quickly understand the performance of their current treatment strategies and to develop, test and deploy refined challenger strategies that will drive more satisfying customer experiences and more profitable business outcomes.
Solving your biggest and most complex business problems.
FICO Optimization Community
A highly automated accounts receivable management system to help control costs, boost revenue and stay compliant.
FICO Collections & Recovery Community
Make more profitable customer and account decisions.
FICO TRIAD Community
One direct, efficient and secure desktop connection to creditors, partners, agencies and data sources.
Gives credit grantors unprecedented visibility and control of accounts placed with agencies, attorneys, debt buyers and internal recovery departments.
Looking for an easy way to further increase Financial Crime Compliance effectiveness and efficiency? Join us for this free webinar to hear about the innovations in Siron® Anti-Financial Crime Solutions Release 19 as well as the new Alert &...
Collections operations across the globe are being stretched to breaking point. You're dealing with challenges such as ongoing, significant customer demand; payment relief exit strategies; capacity constraints due to lockdowns; working-from...
The Government of Canada has taken significant actions to support Canadians and businesses facing hardship as a result of the COVID-19 outbreak including financial support, loans and access to credit for small and medium businesses. The go...
FICO® Strategy Director for Collections helps organizations identify which pre-delinquent accounts to focus on in order to increase revenue and reduce losses due to charge-off. Strategy Director’s out-of-the-box features provide a set of c...