Our commitment

FICO is committed to a clean, safe and healthy environment as well as compliance with all environmental laws and regulations through the efficient and effective operations of our Global Facilities and Information & Communication Technology assets.

At FICO, “going green” is more than a catch phrase. In 2008, the company announced its Sustainable Enterprise Initiative. This company-wide program was designed to “reduce the carbon footprint through energy and natural resource conservation, while also delivering operational savings”. Today, we continue to build on these principles throughout our corporate strategy. We have embraced our role as a corporate citizen which keeps our focus aligned with long-term value creation. Simply stated, we take this approach because it is the right thing to do.

Addressing waste management, carbon and climate: our sustainable enterprise initiative

Technology Consolidation through the use of cloud computing architectures, hardware virtualization and other advanced technologies that maximize the use of available computing resources to support business growth without the need for a corresponding expansion of computing devices.

Technology Recycling ensures that all Information & Communication Technology assets are disposed of using certified vendors providing recycling services that meet or exceed the regulations in place within the countries in which we operate.

Telecommuting and Teleconferencing options that are available to employees to improve collaboration and productivity while minimizing or eliminating the requirement for business travel.

Printed Document Reduction through implementation of hardware and software configuration options to reduce the overall number of printed pages.

Use of Sustainable, Reusable and Recyclable Products where technically and economically viable, to minimize waste levels across all aspects of the business and mitigate negative impacts on ecosystems, wildlife habitats and preservation of the local area.

Environmentally Acceptable Transportation and Disposal of wastes including general, confidential and/or hazardous wastes, in accordance with the statutory duty of care requirements.

Periodic Review of the Company’s Business Activities to identify issues which could have significant impact on waste production while establishing a cohesive waste management practice.

Environment Training and Awareness provided to staff on a periodic basis to enable them to understand and contribute to the implementation of the Waste Management Policy.

Waste Management Policy Compliance by supply chain and contractors.

city park

Conserving our natural resources

We look to conserve natural resources by focusing on improving energy efficiency in building design and construction, energy conservation best practices in existing and future facilities, reducing energy costs through environmental controls and identifying opportunities in new and innovative programs offered through utility companies and with local, state and national agencies

Human rights

FICO is committed to operating its business in an ethical manner, and it expects the same standards from those organizations in its supply chain. The FICO Third Party Management Policy sets forth the procedures FICO follows in order to obligate its third-party business partners, including organizations within its supply chain, to comply with applicable laws, rules and regulations. FICO will not tolerate any slavery and human tracking activities within the supply chain of its business, as stated in the company’s Modern Slavery & Human Trafficking Statement issued for each financial year.

Data privacy and cybersecurity

We embrace training as an opportunity to enrich our colleagues and engage with employees in a meaningful way. Security Awareness Training is required for all FICO workers. This will ensure all employees are aware of FICO security requirements, changes to the security landscape, threats, and vulnerabilities to help reduce IT risk to FICO.

FICO is a member of the PCI Security Standards Council and maintains certifications and security control validations. Our products and platform are designed with industry best practices security controls.

Your privacy is important to us.

Please familiarize yourself with our Privacy Policy.
Learn more
group of people looking at computer

Culture of inclusion

FICO believes that a highly talented workforce that includes people with a wide range of backgrounds, experiences, and perspectives drives innovation while helping us relate to our global customer base. Our goal is to achieve this innovation and connection to our customer base through a culture that attracts the broadest talent audience possible, while always striving to select the most qualified individuals. And, we believe that promoting a culture where each individual is truly valued allows our people to reach their full potential.

To promote an inclusive culture, we sponsor several Employee Resource Groups (ERGs), each of which is available to all members of our workforce. We listen to our people’s experiences and ideas with quarterly workforce engagement surveys, action plans, and transparency via recurring town hall discussions. In addition, we have adopted a policy providing that all employment-related decisions be made in compliance with established equal employment opportunity statutes. Accordingly, we take steps to ensure that all decisions to employ, transfer, promote, train, compensate or otherwise provide access to benefit programs are made in accordance with these statutes.

Leadership Commitment & Accountability

  • Board-level oversight and involvement in promoting a broadly attractive and healthy organizational culture aligned with our Core Values of Acting Like an Owner, Delighting Our Customers, and Earning the Respect of Others.
  • Culture reinforced by behavioral expectations integrated into Performance Rubrics applicable to all colleagues.

 

Education & Strategic Programs

  • Broad-based education through FICO Leadership Academy and FICO Manager Foundations programs designed to drive organizational effectiveness while preparing the next generation of leaders.
  • Best practice policies and recurring compliance training for all colleagues.
  • Voluntary dialogue sessions to promote mutual understanding and inclusive behavior.

 

Employee Resource Group

  • Regional ERG Steering Committees with dedicated funding (Miyawaki Afforestation Project)
  • Women@FICO (and other groups forming)
  • Community service groups

Gender pay gap: FICO is committed to equal pay for equal work. As part of our compensation and rewards planning processes, we formally evaluate and take steps to ensure that our equal pay standard is maintained. As an example of our analyses, see what we are doing in the UK in our UK Gender Pay Gap Report.

Safe place to work

FICO prohibits all workplace violence and threatening behavior by employees. Behaviors can include physical violence, as well as oral or written statements, gestures or expressions that communicate a direct or indirect threat of physical harm.

We are committed to providing a work environment free of unlawful harassment. Our policy prohibits all unlawful harassment including sexual harassment and harassment based on pregnancy, childbirth or related medical conditions, race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, veteran status, marital status, age, gender, sexual orientation or any other basis protected by federal, state, or local law or ordinance or regulation.

To learn more about our basic principles to guide employees, directors, agents and other persons acting on behalf of the Corporation, please read our Code of Business Conduct and Ethics and Code of Ethics for Senior Financial Management.

people volunteering

Volunteerism and community engagement

At FICO, we believe that purpose fuels performance. FICO Impact represents our commitment to advancing financial inclusion, supporting innovation, and strengthening communities through meaningful action. We encourage our people to give back with paid Community Volunteer Leave (CVL), flexible scheduling, and a robust FICO Cares Matching Gifts Program. This includes matches for personal donations, volunteer hours, and nonprofit board service—amplifying the ways our teams create positive change.

Board oversight of risk

Our management is responsible for identifying the various risks facing the Company, formulating risk management policies and procedures, and managing the Company’s risk exposures. Our Board of Directors’ responsibility is to monitor the Company’s risk management processes by informing itself concerning our material risks and evaluating whether management has reasonable controls in place to address the material risks. While the Board as a whole maintains the ultimate oversight responsibility for risk management, the committees of the Board are assigned responsibility for risk management oversight of specific areas, as detailed in our Proxy Statement linked below.

Our proxy statement

 

Learn more

 

Corporate Governance Guidelines

 

Learn more

 

Board Committee Charters

 

Learn more

 

Carrie Darling

Key contact

 

 

 

Steve Weber

 

 

 

Rich Deal

 

 

 

Ted Walter

 

 

 

Ben Nelson

 

 

 

Steve Wilson

 

 

 

Matt Dixon

 

 

 

Deniz Ozcan

 

 

 

Jodi Schilf

 

 

 

Nikhil Behl

 

 

 

Steve Carlson

Take the next step

Connect with FICO for answers to all your product and solution questions. We look forward to hearing from you.