Banking
Create personalized, delightful customer experiences to build long-term, profitable relationships — all powered by AI/ML analytics and decisioning.
Attract & Engage
Stand out from the crowd with acquisition tailored to the needs of every prospective customer.
Leadership and innovation
FICO is proud to be recognized by Chartis and Forrester.
Innovators win with FICO
%
increase in revenue within 12 months
%
jump in application volumes
%
rise in new account wins
Overview
Stand out from the crowd to acquire new customers.
Do you fit today’s customer needs, and can you meet tomorrow’s demands? In a hugely competitive marketplace, all businesses need to grow and acquire new customers. FICO accelerates your ability to consistently deliver personalized analytically driven offers to achieve a faster time to “yes.” Successful conversions will see prospects become lifelong customers.
Why lose your customers to the competition?
Make faster, smarter, and cost-effective prescreened decisions to acquire and retain the right customers.
Attract and engage customers by personalizing offers and communications. FICO Platform can optimize your interactions in real time to help win and retain more new customers with the right decisions and improved engagement. It empowers faster, smarter decision management, freeing up your IT teams to focus time, effort, and resources on creating and quickly delivering the very best opportunities.
Why FICO? With more than 60 years’ innovation and pioneering work in predictive analytics, machine learning, and artificial intelligence, FICO Platform provides a complete, end-to-end set of composable capabilities.
Care by Volvo
Volvo Cars opted for the cloud-hosted FICO Platform to digitize and accelerate customer acquisition and onboarding for its new vehicle subscription service, Care by Volvo. Thanks to automation, Volvo cut the credit check process on applicants from three days down to seconds.
"We needed to process applications faster, and approve applications in real time, in line with the Care by Volvo digital vision. Moving to FICO and its cloud-hosted digital decisioning solution gave us the speed and consistency we needed to improve the service and roll it out."
Fredrik Nero, Product owner Volvo Cars
How it works
See how you can make your business goals a reality and overcome your toughest challenges with a solution trusted by leading organizations worldwide.
Grow your business by identifying even more of the right new customers. By adopting common risk criteria to both audience identification and credit decisions puts you on the path to faster approvals and more successful customer acquisition.
Make the most of your limited marketing budgets and resource and time constraints. Faster, smarter, and more accurate prescreening of prospects will ensure you cost-effectively reach even more untapped customer segments and help drive your growth.
Success hinges on creating the right offers at the right time. We can help you reach prospects and deliver opportunities that resonate via any digital channel.
Personalization is everything in today’s digital world. It’s simply a matter of combining predictive analytics into prospects’ journeys to define likely outcomes, along with prescriptive analytics to highlight the best action to take.
All businesses want to win, acquire, and retain more customers. FICO empowers you to deliver attention-grabbing offers, real-time personalized decisions, and a faster time to “yes” to help successfully convert prospects into lifelong customers.
Happy customers are loyal customers. FICO Platform continuously updates their profiles to ensure you continuously have a comprehensive view. It’s all underpinned by analytics, machine learning, and AI — and it informs how you best engage with them by continually meeting their needs at every touchpoint.
Solutions
Learn how FICO solutions can empower you to make smarter, personalized decisions, streamline operations, and improve the customer experience.
Application Fraud
Can you prevent first-party, third-party, and synthetic identity fraud and provide customers with great service?
Customer Management
Your customers’ needs can shift in an instant. Monitor changes and develop real-time 360-degree customer views of account performance with FICO’s advanced customer management technology.
Pricing Optimization
Personalize offers balancing business objectives and constraints for profitable, optimal pricing decisions that enhance customer experience.
Originations
Open more accounts, retain, and grow your customer base without increasing exposure to risk.
Underwriting
Optimization and automation offer underwriters what’s needed most — speed, scale, and control.
Customer Communications for Fraud
An intelligent omni-channel digital customer communication management solution for to provide low-friction, high-security fraud alert resolution
ARM
ARM enables faster time to “yes” by approving loan applicants quicker, driving increased profitability, streamlining your operations, and reducing regulatory risk.
Customer Acquisition
Outshine the competition and reach new heights. Predictive analytics and enhanced customer onboarding give you the power to achieve portfolio growth while staying within resource constraints.
Consortium Scores
Smarter, faster credit risk assessment to enhance your bottom line.
event
European Digital Finance Conference 2025
Join us at the leading banking and fintech conference in Europe, organized by The Banking 50.
Related industries
With 60+ years of pioneering work in predictive analytics and artificial intelligence, FICO powers industries across the world with the most advanced science available.
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Retail & E-commerce
Meet the needs of the “always on” customer by optimizing the retail customer journey.
Telecommunications, Media & Entertainment
The telecommunications sector is continually evolving, transforming, and growing at unprecedented speed to meet rising consumer demand for ever-more services in our increasingly connected world.
Transportation
Drive business growth and customer satisfaction with industry-leading analytic insights.
From the FICO Decisions blog
Get the latest insights, solutions, and strategies for improving business results from the FICO experts and thought leaders.
June 21, 2022
Decision Platform Know-How Makes Winning Customers Personal
Personalisation underpinned by applied intelligence and cloud-hosted platform technology offers a competitive advantage when it comes to winning customers
November 18, 2021
Tomorrow’s Winners Start Today by Making Better Decisions
Better decisions hinge on infrastructures that enable businesses to implement strategies at speed and scale - and adapt faster than the competition
August 11, 2022
How Banking CIOs Can Leverage IT Agility to Enable the Business
Instead of supporting a piecemeal set of disconnected enterprise applications, IT can lead the way in advocating for platform-based solutions that will scale across use cases.
Engage and win more customers today
Speak to an expert
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Request a demo
After we learn about your unique needs, we’ll organize a customized demo.
Join the FICO Community
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