Overview

Provide seamless customer experiences across complex, AI-enabled enterprise operations.

Empower your organization with full data visibility. Trace how, when, and where data is being used. Support data governance best practices and enable deeper learning across your organization. Allow business analysts to design data-enabled, real-time customer experiences with a visual canvas designed for composing dataflows.

Features

The Operational Data Transparency capability provides distinctive, multi-purpose functionality, including:

Capture

Capture a log of all execution data flowing through FICO® Platform for use in downstream processing and analysis. Decision data logs create a single location for your organization’s operational data exhaust — a comprehensive ledger to store every action taken and capture the resulting business outcomes yielded. 

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Why FICO

Unify operational data and provide trusted lineage for every decision.

Efficient data operations require end-to-end functionality to manage state and data persistence across complex processes. FICO Platform enables you to retain a log of execution data for use in downstream processing, analytics, diagnostics, and continuous organizational learning.

“We knew that by harnessing the latest AI and advanced decision analytics we could create an experience that would beat customer’s’ expectations and ensure they were treated as individuals.”

Janaina Souza, Head of Customer Credit Risk Solutions

Related capabilities

FICO solutions offer a wide range of capabilities, empowering you to make smarter, personalized decisions, streamline operations, and improve the customer experience.

Data Connection & Ingestion

Seamlessly connect to and bring in data from any source — when and where it’s needed. 

Continuous Feedback

Drive data-driven decisions with comprehensive, real-time insights into business, system, and model performance.

Enterprise Optimization

Unleash the power of mathematical optimization — find solutions to your most complex business problems using high-performance solvers that maximize your desired outcomes. 

From the blog

Get the latest insights, solutions, and strategies for improving business results from the FICO experts and thought leaders.
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Maximize data use across your organization today.

Siloed data impacts organizational growth, efficiency, and the ability to make the best decision possible. Equip your team with the best available information at the moment they need it.
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