Home / Customers CustomersLearn why FICO solutions are trusted by the world's leading enterprises. All customer stories Filter by: Industry arrow_drop_upBanking(-)InsuranceTelecommunications, Media and Entertainment(-)Transportation Solution arrow_drop_up Platform arrow_drop_upPlatformInsights(-)Applied Analytics & MLEnterprise OptimizationActionsIntelligent DecisionsOutcomesDigital Twins & Simulation Region arrow_drop_upGlobal Clear filters Sony Interactive Entertainment Learn More Southwest Airlines Southwest Airlines strategical optimizations enhance profitability, lower fares, and improve satisfaction for passengers and crew. Learn More Take the next step Connect with FICO for answers to all your product and solution questions. We look forward to hearing from you.Contact us