Home / Customers CustomersLearn why FICO solutions are trusted by the world's leading enterprises. All customer stories Filter by: Industry arrow_drop_upBankingInsurance(-)Telecommunications, Media and Entertainment(-)Transportation Solution arrow_drop_upCollection & RecoveryCustomer ManagementOriginations Platform arrow_drop_upPlatformDataData Connection & IngestionHigh-Performance DataflowOperational Data TransparencyInsights(-)Applied Analytics & MLEnterprise OptimizationActionsIntelligent DecisionsOutcomesDigital Twins & SimulationOutcome Augmentation Region arrow_drop_upGlobalNORAM Clear filters T-Mobile T-Mobile Individualizes the Customer Experience with FICO® Platform Learn More Sony Interactive Entertainment Learn More Southwest Airlines Southwest Airlines strategical optimizations enhance profitability, lower fares, and improve satisfaction for passengers and crew. Learn More Take the next step Connect with FICO for answers to all your product and solution questions. We look forward to hearing from you.Contact us