Home / Customers CustomersLearn why FICO solutions are trusted by the world's leading enterprises. All customer stories Filter by: Industry arrow_drop_upTransportation Solution arrow_drop_up Platform arrow_drop_upPlatformInsightsApplied Analytics & MLEnterprise OptimizationActionsIntelligent Decisions(-)OutcomesCore Region arrow_drop_upEMEA(-)GlobalLACNORAM Clear filters Southwest Airlines Southwest Airlines strategical optimizations enhance profitability, lower fares, and improve satisfaction for passengers and crew. Learn More Take the next step Connect with FICO for answers to all your product and solution questions. We look forward to hearing from you.Contact us