In the wake of the COVID-19 pandemic, consumers are taking more of their interactions online, creating an urgent need for insurers to implement a nimble, scalable digital platform that empowers real-time decisioning. However, upgrading a decision platform can be a substantial investment that presents its own questions. What are the challenges and opportunities presented by a digital transformation? Are there best practices to help maximize the ROI?
This new Digital Insurance special report features interviews with subject matter experts, case studies, and survey results from a wide swath of business leaders. It will show you:
- The present and future state of digital transformation within the insurance industry
- How 80% of insurance companies admit to being exposed to digital disruption
- Why the riskiest move insurers can make is sticking with their existing setup
- A pathway forward to an optimal digital transformation
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