Card Fraud Remains Consistent
Germany has maintained a steady loss value figure for the last 5 years, which may indicate a consistent and robust approach to fraud prevention across the card fraud landscape. Card not present fraud is the leading concern in terms of losses, which may be a result of increased tokenisation fraud being seen across all regions. QR code phishing (quishing) is also an issue that can be seen across Germany and neighbouring countries, which may be resulting in some CNP fraud as well as digital fraud payments.
Our recent Scam Survey in Germany indicates that fraud and scam concerns are on the increase in the real-time payment sphere. Only 28% of consumers consider RTP to be more secure than credit cards (far below the global average), which may be reflective of both the fact that fraud prevention tools in place for cards in Germany are consistently performing, as well as the increase in digital fraud and how commonly digital fraud & scams are reported on in the media.