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The Battle Against Subscription Fraud - Market Trends, Challenges and Solutions

Join the Communications Fraud Control Association and FICO to learn about the latest trends, challenges and solutions to fight fraud.  CFCA will present from their latest 2019 Fraud Loss Survey.  FICO will dive deeper into challe...

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Digital Transformation: Are You a Disruptor or a Disruptee? | March 26, 2020

Banks are universally worried about digital disruption and how it will impact their customer relationships. In response, many are working hard to design strategies that will keep them ahead of the digital curve by delivering products and services that are more personalized, convenient and consistent across channels.

Please join us for this webinar where we will discuss the results of a recent American Banker survey that asked more than 200 professionals from banks and FinTechs about digital disruption and the evolving needs of their customers.

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What have been the IFRS9 learnings on models and operations?

With: Bruce Curry, VP, EMEA Collections and Recovery, FICO & Daniel Hensel, Principal Consultant, FICO Analytic Consulting, Daniel Melo, Senior Principal Consultant Risk and Regulatory And John McMahon, C&R Operations specialist ...

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Business Outcome Simulation

When it comes to making simple, everyday decisions, our brains will naturally analyze a multitude of scenarios and make rapid tradeoffs. This reflexive thought process—based upon our experiences and the information at hand—is usually enoug...

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Taking Control of Your Digital Transformation | March 17, 2020

Join our webinar to learn how your business can take control of its digital transformation. Through decades of experience in helping enterprises around the world digitize their operations, FICO’s technologies and unique methodology have enabled clients to achieve the transformation they’re seeking.

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Fraud and Financial Crime Convergence

Both fraudsters and money launderers are constantly changing their approaches to financial crimes schemes – when their schemes are blocked, they quickly adapt with new strategies to circumvent controls. Financial institutions are investing...

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Affordability - A Moving Target

Affordability checks, specifically for indebted customers, no doubt has a huge impact, on all the parties involved. In order to drive a right outcome for customers, creditors and debt management servicers - there has to be a better way tha...

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Equifax and FICO Webinar on PrescreenCentral

Please join Equifax and FICO for a one-hour webinar to learn more about our new prescreen automation solution. Attend our webinar, and learn how to: Improve prescreen solicitation performance by incorporating learnings from p...

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The Five Secrets to Successful Omni-Channel Collections in Auto Finance

Collections and Recovery professionals are under tremendous pressure to reduce customer friction and better manage delinquencies. Collectors face many challenges, including collecting more, identifying customers’ preferred channels, reduci...

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How to Avoid Digital Disruption in the Digital Age

Banks are universally worried about digital disruption and how it will impact their customer relationships. In response, many are working hard to design strategies that will keep them ahead of the digital curve by delivering products and s...

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A Best Practice Approach to Scalable, Customer-Centric Collections

In recent years, many organizations have invested significant resources to implement consumer-centric collections, with a 360˚ view of their customers’ assets and liabilities. But having a 360˚ view is only the first piece of the puzzle. A...

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Transforming Your Collections Strategies for Improved Customer Treatments

Strategic alignment of your underwriting, customer retention and treatment tactics is critical to providing better collections outcomes and improving customer experience. That is why many vehicle finance providers are now focusing on transforming their entire collections ecosystems. This transformation will require broader thinking with an emphasis on data analytics and intelligent communications across the credit and collections lifecycle.

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Modernizing Your Collection System: Five Topics To Consider

Modernizing your legacy collections system is inevitable. For most organizations, your old system has become too hard to maintain, even finding people who can maintain it can be a challenge. Many systems prevent you from scaling your operations, expanding to new channels, and enhancing your workflow.

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Digital Transformation: Are You a Disruptor or a Disruptee?

According to a recent study by Ernst & Young, 85% of financial services firms cite the implementation of a digital transformation program as a top business priority. And they do so for a good reason: digital transformation poses the biggest opportunity for data-driven enterprises today…just as its evil twin, digital disruption, poses the greatest threat. Whether you’re a winner or a loser in the new digital landscape depends on one simple question: will you seize the opportunity to transform into a disruptor, or will you passively yield to the threat and become a disruptee? 

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Debt Management in the Age of Digitalization and AI

Nowadays, customer communication in debt management is an important part of a successful business process. However, different customer groups prefer individual communication and want to use self-service options to pay directly or adjust pa...

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American Banker Executive Survey Webinar

Where does your company stand versus its peers in its preparedness for digital disruption? Watch this on-demand webinar of expert panelists who discuss the results of a new banking executive survey, as well as the trends and strategies for...