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Supply Chain Resilience Through Planning and Design

How Logistics Leaders Can Best Prepare for the Worst Among other things, the COVID pandemic has revealed the fragility of global supply chains, many of which have proven to be highly susceptible to catastrophic events. And it's a given tha...

How Insurers translate Business Strategy into Real-time Decisions – Greater Confidence in a Very Uncertain World

Historically insurance companies may have conducted limited scenario testing when introducing new pricing structures before implementation. However, insurers today struggle to efficiently run and test business model simulations that requir...

American Banker - FICO 2020 Executive Survey Results Webinar

Where does your company stand versus its peers in its preparedness for digital disruption? Watch this on-demand webinar of expert panelists who discuss the results of a new banking executive survey, as well as the trends and strategies for...

Episode 2: Taking Control Your Digital Transformation

According to recent studies, most enterprises list “digital transformation” as their driving business priority, and they’ve collectively spent more than a trillion dollars towards achieving it. However, despite these lucrative investments,...

Improve Your Financial Crime Detection with Siron® 19 and Alert and Case Manager

Looking for an easy way to further increase Financial Crime Compliance effectiveness and efficiency? Join us for this free webinar to hear about the innovations in Siron® Anti-Financial Crime Solutions Release 19 as well as the new Alert &...

Improving Customer Experience Whilst Protecting Against Identity Fraud

Customers are increasingly going digital. The pandemic is likely to accelerate this shift. So how can identity proofing and authentication protect your organisation and keep your customers happy and safe? Join us for a complimentary web...

Debt Management 2020 - Decision Optimisation

On the back of the COVID-19 pandemic, many organisations face increasing volumes of debt in arrears, and a higher share of financially stressed customers. In early collections, this requires stronger segmentation, focus of manual activitie...

20 Seconds to Enroll for a Lifetime of Trusted Digital Banking Experience

Consumer demands for convenience and financial institutions’ desire to cut costs has propelled growth in digital banking. This is accelerated by the COVID-19 pandemic and the “new normal”, where face-to-face interactions are limited. So, h...

Scaling Your Third-Party Cyber Risk Management Program Post COVID-19 and Beyond

Among the many challenges the COVID-19 pandemic has presented the auto industry, is an underdiscussed yet serious threat of cyber attacks occurring through your vendors and suppliers. Many of you have relationships with hundreds, if not th...

Debt Management 2020 - Customer Engagement

Collections operations across the globe are being stretched to breaking point. You're dealing with challenges such as ongoing, significant customer demand; payment relief exit strategies; capacity constraints due to lockdowns; working-from...

Debt Management 2020 – Affordability

Traditional affordability assessments are long processes for both customers and employees, as the average telephony assessment takes up to one hour to complete. As customers rush through the calls, they provide self-declared income and spe...

Federal and State Debt Collection Policy: The Path Ahead

2020 was already shaping up to be an important year for collections professionals on legislative and regulatory fronts. With the emergence of the COVID-19 health emergency in March, policy impacts intensified. Get caught up on the latest d...

Canada: Addressing the Debt Cliff

The Government of Canada has taken significant actions to support Canadians and businesses facing hardship as a result of the COVID-19 outbreak including financial support, loans and access to credit for small and medium businesses. The go...

How to Prepare for the Upcoming Debt Collection Tsunami in the Age of COVID-19 and Beyond

The COVID-19 crisis is upending the auto industry compelling many auto lenders to rethink their customer communications and collections strategies. Such adjustments are driven by the current payment holidays and forbearance programs but ar...

Identifying the Good Customers from the Fraudsters In less than 60 seconds

In today’s new reality, customers are looking for simplicity, convenience and instant gratification – anytime, anywhere. That is why digital ID Proofing and Authentication is predicted to become a key component of digital transformation fo...

Five Analytics Every Organization Should Be Using to Drive Their Omni-Channel Collections Strategy

With the profound disruption that collection organizations have been facing, many have become increasingly reliant on using omni-channel communications – email, two-way text, interactive virtual agents, payment portals, and other communica...