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UK Banks Outperform Rest of Europe in Reducing Card Fraud

UK Banks Outperform Rest of Europe in Reducing Card Fraud

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Fraud Protection & Compliance

London, 14 September 2020 –


  • UK posts largest single reduction in card fraud in 2019 – reducing fraud losses by £52 million
  • 2% reduction in fraud losses across Europe in 2019
  • France and Italy record largest value increases in fraud losses

UK banks achieved the biggest reduction in card fraud losses last year among 18 countries across Europe, according to the updated FICO European Fraud Map. More than half of the countries saw increases in card fraud losses in 2019 according to the report, based on data from Euromonitor International and UK Finance.

For more information visit www.fico.com/europeanfraud

“Following a frustrating increase in 2018 — largely caused by an explosion of data compromise ‘bust out’ events — much of Europe has once again turned the tide on fraudsters, achieving a combined 2% overall reduction,” said Toby Carlin, director of fraud consulting in EMEA at FICO. “British consumers should be reassured that the United Kingdom achieved the largest single reduction in fraud at 8%. This is a testament to the anti-fraud activities and investments by UK banks, which reduced fraud losses in 2019 by £52 million – that’s a million pounds every week.”

2019 was a strong year for many European countries in reducing basis point fraud losses (a ratio of fraud losses to card sales), against the backdrop of increased transactional volume and value in 2019. But there were also some worrying increases. Most notably, France and Italy saw the largest value increases, and were together responsible for 71% of the monetary loss increases across the 18 countries studied.

“2020 has been a challenging environment for all, with COVID-19 having significant impacts on the transaction mix and threat,” added Carlin. “This has exposed many frameworks that were already pressured, with fraudsters now attempting to make up for lost time with increased volume and ferocity of their attacks. While our Fraud Map focuses on plastics fraud and, in particular, card-not-present fraud, this is just part of the story. The biggest threat today comes from digital fraud and scams which continue to increase exponentially across all markets.”

FICO partners with the majority of banks in Europe to support their fraud prevention activities, primarily with its FICO® Falcon® Platform, which protects more than 2.6 billion payment cards worldwide. Several UK banks have been the first to trial FICO® Falcon® Compromise Manager, which is designed to flag fraud attacks and data compromise significantly earlier to minimise losses and better protect customers, facilitating even greater collaboration between the banks. FICO was named a Category Leader in the Financial Crime Risk Management Systems: Enterprise Fraud: Market Update and Vendor Landscape, 2019 from Chartis.

European Card Fraud 2019


About FICO
FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956 and based in Silicon Valley, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 195 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in more than 100 countries do everything from protecting 2.6 billion payment cards from fraud, to helping people get credit, to ensuring that millions of airplanes and rental cars are in the right place at the right time.

Learn more at https://www.fico.com

FICO and Falcon are registered trademarks of Fair Isaac Corporation in the U.S. and other countries.

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