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Digio's Omnichannel communication strategy delivers better customer experience in card transactions

The strategy also facilitated the communication of possible frauds to Digio customers, increasing the detection rate by 60%
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Business CCS Enablement – Portuguese

Develop CCS’s communication strategies and functional capabilities
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Intrum Germany Adopts FICO Customer Communications Solution

Intrum – one of Germany’s most ethical debt purchase and collection companies – has turned to global software and analytics provider FICO to bring its customer communications to the next level.
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Conductor Increases Fraud Detection by 25 Percent for its Customers Using FICO Analytics

Leading payments & banking-as-a-service platform in Latin America wins FICO® Decisions Awards for Fraud & Security using FICO® Falcon® Platform
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Critical steps to improving personalization at speed and scale

Highlighting boardrooms’ collective blind spots
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SWBC Leverages FICO Customer Communications Services to Deliver More Successful Debt Resolutions

With FICO, leading financial services company can more easily connect with borrowers in customizable, action-oriented interactions
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Fighting prepaid card fraud in mobile wallets

Mobile wallet usage with prepaid cards is growing globally, but how do you address the associated fraud problem?
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Frictionless fraud claims and disputes

Creating a better experience throughout the claims lifecycle
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FICO technology solutions for financial services and banking industry partners

Highlighting unique partner-driven opportunities in financial services and banking
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FICO and Dock

Applied Intelligence Partnership Series
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Survey Finds that US Banks Effectively Communicated with Customers During the Coronavirus Pandemic

New FICO research finds that 84 percent of consumers were satisfied with the level of support their banks provided during the COVID-19 pandemic
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Seven Things You Can Do Now to Fundamentally Improve and Scale Personalization

Understand the significance of personalization at scale and how it can drive a competitive advantage.
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Digital Accelerator Webinar Series: Making Contextual Decisions and Next Best Action at Scale

Making Contextual Decisions and Next Best Action at Scale
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FICO Data: UK Consumers Struggled to Reach Lenders About Payment Problems in Pandemic

New FICO research reveals that 1 in 10 UK borrowers found it hard to get assistance during the first phase of the pandemic; financial service providers need to be better equipped to offer support as extension of payment holidays come into force this week
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FICO Announces New Virtual Event, “Taking Control: Digital Transformation in the New Normal”

Virtual, interactive sessions share insights and recommendations for taking control of the “new normal” to create conditions to thrive and grow

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Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.