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2026 FICO Decision Awards: Nominations Now Open

Call for analytics and digital transformation champions!
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The Strategic Role of Conversational AI in Collections and Omni-Channel Communications

How conversational AI helps collections teams scale empathetically, improve recovery, ensure compliance, and transform operations across all channels.
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Revolutions - The Speed of Dreams

Enabling organizations to evolve in the AI era.
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Collections: Delivering Superior Customer Journeys with Conversational AI and Enhanced Self-Service 2025

FICO World 25 Session Presentation
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Everywhere at Once: The Power and Promise of Omnichannel Communications - Portuguese

From Silos to Synergy: The Omnichannel Revolution
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Everywhere at Once: The Power and Promise of Omnichannel Communications - Spanish

From Silos to Synergy: The Omnichannel Revolution
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Interactive Virtual Agent Boosts Collections Success

Understand the role of new advances in omnichannel engagement and the development of virtual agents to enhance collections' successs

2025 FICO Decision Awards: Nominations Now Open

Call for analytics and digital transformation champions!
Corporate News

Judging Panel of International Industry Experts Announced For 2023 FICO Decisions Awards

Awards honor FICO customers achieving outstanding results with AI, machine learning and digital transformation
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FICO Granted Eleven New Patents in Fraud, AI/ML, and Digital Decisioning

FICO currently holds 208 active US and foreign patents to date, with an additional 83 pending
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A New Dawn: Modernizing Collections and Recovery in the US

The US collections and recovery market is undergoing significant transformation due to high delinquency rates and economic challenges.
Corporate News

Call for Analytics and Digital Transformation Champions: FICO Decisions Awards Now Open

Awards honor FICO customers achieving outstanding results with AI, machine learning and decision management
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FICO® Platform Superpowering Innovation ​- Bill Waid 2024

A platform built for business, at the speed of the business, to power your business teams and deliver your next gen customer experience.
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Superpowering Your Decision Intelligence with FICO Platform 2024

Operationalize your AI to drive meaningful business outcomes
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Operationalizing IoT to Monetize a $15 Trillion Acquisition Opportunity 2024

Customer perception is king. Are you ensuring 'Next Best' never looks like 'Second Best’?

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